Original Cottages Devon 6-7 Hauley Road, Dartmouth TQ6 9AA

"Since this company has taken over Brixham Holidays they have upped the price of all accommodation by £350 per week and dont offer discounts to loyal customers. They dont do what they say when coming up the week before your holiday. It was lucky where we went, we the contact person. I didnt want to give any stars"

"Had an awful stay at the air bnb in Dartmouth. The inside not as photographed. The free on sight on parking was filled. The car had parked in a way that meant that the key safe was inaccessible. At this time tried to call both provided emergency numbers and received no answer. The flat had nothing left I'm in it. Not even a tea bag or hand soap. Overnight my guests clothes were dirtied when snails climbed over them. Tried contact numbers again and got no answer. After the reservation was finished I contacted the company that owns the location via the air bnb. I outlined my complaints and requested a refund. I was told that this was impossible as I did not contact them during the stay. avoid this company. expensive, poor product, worse customer service"

"The layout of the property is good for families. Future guests would be wise to check facilities for parking as this was not as stated and on-road parking is a problem in Salcombe. There were issues within the property concerning quality of equipment, some of which was very dirty and not fit for purpose. As requested by Blueriver Cottages a complaint was made on the first day of hire but to date these problems have not been addressed."

"Be very careful of this company. Booked a cottage for this year and due to the recent pandemic and health issues had to try and rearrange. Firstly we were told we could have an E voucher to redeem in 2021,later to be informed they did no such thing. When we phoned again we were told if we did not take the holiday this year (2020)we would loose our £210 deposit. Again they said we were misinformed. We managed to re-book for 2021 but were not informed about the £100 price hike. They also tried to say our discount voucher would not be valid and if we had not complained so heavily this would have been the case. I have used many cottage companies over the years safe to say this is by far the worst one we have used.!!!!"

"Stayed at Scantlings, Newton Ferrers. First of all the 39 steep stone stairs up to the house were brutal especially for my 70 year old parents. Carrying heavy luggage up too was strenuous even for my 50 yr old hubby. The house was very musky smelling as it had not been aired out from winter but didn't take long to get It smelling better. It was clean. My bed had no bedding but was soon sorted. Couple who own it live next door and are lovely. Fresh baked scones, jam and clotted cream were there for our arrival. Not very sound proof between. Beautiful view from deck area. Quiet area and peaceful. Beds were old and uncomfortable. Windows are old and no bug screens. Basics slim in kitchen, salt and pepper not even filled. Just make sure you take everything including toilet rolls, tea, coffee, sugar etc.There is a washing machine but no dryer. Take detergent etc too. A dryer would serve guests better than a dishwasher which we never used. We would not stay again purely due to steep steps to get up to house and uncomfortable beds. Newton Ferrers is beautiful. Be prepared for VERY narrow roads in Devon. Do not hire a large car. Great for young people but not for a family or elderly."