The Flower Lady
297 Railton Road, Greater London SE24 0JP, United Kingdom
About the Business
The Flower Lady is a charming establishment located on 297 Railton Rd, London SE24 0JP, United Kingdom. As a florist, The Flower Lady is dedicated to providing the most beautiful and unique flower arrangements and decorations for any occasion. The store is a point of interest for anyone looking to add a touch of nature to their lives, whether through fresh flowers or a unique piece of greenery to take home.
At The Flower Lady, customers can expect to be greeted with a warm smile and a friendly face. The store’s interior is cozy, with a rustic charm that adds to the ambiance. A delightfully fragrant aroma fills the space, and an array of beautiful blooms and greenery are on display, ready to inspire customers.
The Flower Lady is not just a typical florist, though. She is a skilled artist who creates stunning works of art with the power of flowers. The arrangements are carefully crafted to match the style and tastes of every individual customer, whether they are looking for something traditional, exotic, or entirely unique.
In addition to gorgeous flower bouquets, The Flower Lady also offers a broad range of services, including event styling and corporate arrangements. The team at The Flower Lady is passionate about creating unforgettable experiences, and they work tirelessly to bring their clients' visions to life.
If you’re looking for a beautiful bouquet or unique piece of greenery to brighten up your home, or want to add some natural elegance to your special event, make sure to visit The Flower Lady at 297 Railton Rd, London SE24 0JP, United Kingdom. With their impeccable eye for detail and dedication to customer satisfaction, The Flower Lady is sure to exceed all of your expectations.
Photos
Contacts
297 Railton Rd, London SE24 0JP, United Kingdom
Hours open
Monday:
Closed
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews
"Horrible customer service and one of the rudest exchanges I've ever had with someone working in retail. I've spent a decent sum of money with this business before, safe to say I shan't be spending anymore money here. Please learn very basic etiquette and try to remember a face, or you may not see them again."
"Not a pleasant experience, The Flower Lady was rude and unpleasant. Poor customer service, avoid and go to Bartley's in Dulwich Village instead."
"Tried to support a local flower shop as I regularly buy flowers for my home and friends. Was ignored for awhile, eventually asked what I wanted, then the woman just walked off as I was telling her and didn't return. What sort of business treats customers this way? Waited to see if she returned and gave up before leaving. Don't bother going there - they clearly don't value customers and I would rather spend my money somewhere that does. Utter waste of time."
"Brilliant service, didn't know what sort of style to do for a friends birthday, called Flower Lady and she said to trust her she will put together a selection. The flowers were beautiful, couldn't of got a better service. Thank you"
"TERRIBLE SERVICE AND FLOWERS! I cannot give a minus score on here otherwise I would. I ordered valentines roses 1 week in advance to ensure delivery for valentines day. Flowers turned up and they looked like they have been bunched a week earlier when I ordered them. Dry, tired looking and dying/dead! The additional 'buffer'' greenery was torn, brown and also tired and dead. I called up to report this when my partner called me and sent me photo's of the delivery and quite frankly I was appalled by the reaction of Elaine Partleton who is the owner. Elaine literally screamed at me down the phone in defense..... Rude and aggressive towards me for daring to complain. I can only assume she was having a bad day as I was not the only person ringing in the complain about the flowers being delivered on that day. Elaine even had the audacity to say '''she isn't talking about the bunch of flowers we delivered....it must have been the other flowers she has had delivered from another companies today from other people''.....??? What!! Elaine you delivered to a business address you ignorant fisherman's wife.... I can only assume that other people chose to send their partners flowers to that business address from another flower company so as not to use you! Not only does ''The Flower Lady'' send out a substandard product but Elaine the proprietor is rude, aggressive and quite frankly an unstable person. I have made inquiries and this company work with large international flower firms as a local distributor so I am reporting this incident to them along with with the recorded telephone conversation I have of when I spoke to Elaine and which proves her disgusting language and aggressive manner to a unsatisfied customer over the phone."
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