Cash Converters 228 Streatham High Road, London SW16 1BB

"Fantastic branch of Cash Converters!!. I needed to buy an Apple iPhone very urgently. Corrine the Manager, managed to find the correct phone and had it despatched same day to arrive the following day!! What personal service and I am 100% happy with the phone supplied. Thanks again . One very happy customer!!!"

"The shop staff and manager has helped me out immensely with Buy Backs and were very understanding when the t.f.l strikes/route closures from work affected collection/due date times. There were plenty of reasonably priced items for sale as well and the staff were kind to my dog (even the staff member who's allergic to canines). If you're honest with them they'll help within reason and that's what on-line shopping cannot provide with a click of a mouse etc. 5 stars."

"If I could give zero stars, I would. The manager of this place really needs a lesson in how to speak to people. She was very patronizing. I ordered an amplifier, of which I've owned many of the same model, so I knew of its weight and dimensions and in the back of my mind I knew there was a chance it would arrive damaged (The iPod shufflers they employ to package items really need a lesson in common sense and trained in how to package such items as an heavy amplifier) and low and behold it arrived damaged because some bright spark decided to squeeze it into a box it could barely fit into leaving the big volume button and the speaker terminals venerable to damage and in this case were damaged. I already saught a price for repair because I really wanted to keep it, this was for a replacement control PCB from an identical scrap model because this one had shattered so to save sending it back to the shop and incurring more damage (as it would've been sent back in the same box) I asked the manager if she would refund me the price of repair and got a very firm 'no!' in a rude manner and basically dismissed the amp as being old and worthless and wasn't worth the price of repair. She was very patronizing. Clearly she didn't have a clue and probably listens to her music in mp3 form on her phone. The amp was priced way below what it was worth which is why I snapped it up but I couldn't believe my disappointment when I took delivery and how someone at this store thought it was ok to use such a box and thought it would arrive in one piece. All I can say is they walk among us."

"Amazing shop to buy your second hand items at affordable prices even though there is the odd event where people are kicking off. Went in to see my favourite people and was sad to find that Alec was no longer with the team. The team always greated everyone with a smile and with absolutely respect even when they are under pressure by multiple customers. Melissa like always is the face of the sales team. Always bubbly and fun to talk to. When Alec and Melissa are working, there isn't a sad day around them. You can tell from their proffecional manners that they know what they are doing. From the team, you can expect a laugh and a good sale/bargain in your pocket."

"The manager is horrible, she shouldn’t even be a manager. She screams at the staff all the time , she might think she’s better than everyone else. I won’t go back to that store ever again!!! I will tell everyone I know to not go there. Someone should teach her how to treat people. Such an horrible person to come across with. She should get fired for the sake of other staff members, they will have to receive support from someone after such abuse ."