Phillips Solicitors 6 Wood Street, Mansfield NG18 1QA

"I used Phillips for conveyancing and had such a poor experience. Ultimately, I got my new build house but the journey along the way was a painful one! It took over 5 months to complete (not entirely Phillips' fault). The main issue was poor communication. I was very rarely kept up-to-date with progress, sometimes I didn't hear for over a month, emails often ignored - which as a first time buyer is especially frustrating. I was also given incorrect guidance once and sent down a path I didn't need to go down - thankfully I figured it out myself and found myself telling the "experts" what we should be doing. There were several errors in the forms - simple things like they had written the incorrect postcode on my contracts?! I was also given misleading timelines on several occasions, and told things had been submitted when they hadn't been. Eventually when I received my final statement, it included things I had already paid for so would've overpaid had I not spotted it! By the end, I had lost all trust in them. The staff were always really friendly and welcoming but I certainly wouldn't recommend them as a conveyancing solicitor. If you do use them, I'd suggest just being extra vigilant and not just expecting it to be all taken care of."

"I would like to say a massive thank you to Danielle Taylor for navigating me successfully through my divorce. Thank you for your professionalism, hard work, empathy, support and dedication to the case. It was a very difficult time for me and you gave me hope for the better future. You showed me the light at the end of the tunnel. I couldn't ask for a better solicitor and I would highly recommend you to anyone going through the same."

"Paige was fantastic from start to end of what was, to say the least, a stressful period. Assertive, empathetic and very knowledgeable. Thank you very much for your support!"

"I used this company for my house move and have to say they were excellent, Sulma and the Team were friendly helpful and very efficient in the work they did. if I had questions either by email or phone someone would always respond promptly and they where always available for advice if I needed it. Sulma was really helpful when I had a query after the completion. I have and would recommended them to other people. I will definitely be using them again. Thanks"

"Phillips carried out the conveyancing on my recent house purchase and I couldn’t be more pleased with the job they did. They were quick, efficient and very easy to deal with. I was kept updated throughout the process and found their staff knowledgeable, responsive and professional. Due to their hard work and diligence, the journey through to completion was an extremely smooth one and I wouldn’t hesitate to use them in the future and would highly recommend them to others. Fantastic service!"