Whiteabbey Hospital Doagh Road, Newtownabbey BT37 9RH

"Absolutely appalling. Dr Terrine is utterly incompetent. He represents a real and present danger to his patients. Including their lives! He should not be practising medicine in the UK He is capable of wreaking absolute destruction. Dr Terrine- I'll see you in court."

"I actually have to push myself to give 1 star for ward 3 its a den of inequity i hope when my dad leaves i will never set foot in the place again. Strategy for reabilitation is sedation question the doctors decision and u can b sure she will not listen to close blood relatives at all she believes she is god with no intention to listen to any concerns. After 1 day in this awful place i was deeply concerned for his well being i watched as he was forced to stay in bed or when he was sitting in chair a table used as a restraint to keep him sitting. I am not denying the fact that my dad is at risk of falls and needs close observation but come on its against his human rights!!!!! Twice now ive asked a nurse to assist daddy to toilet and on both occasions it took over 30 mins. I know wards can b busy but all permanent staff appear to b in staff room while pleasant agency staff appear to b holding the place together. Cant wait until my dad is discharged i would love to hire a bus and take all the patients to a safe environment. Now in saying all this there is a few caring staff but the rest should think about their actions every1 of your patients r human beings not an object or inconvenience!!! people with an illness that r needing help that r frightened and confused. Roll on the day my dad is in a safe place with person centred care i feel phsically ill going in and when im leaving him. Its so sad!!!!! Also a senior social worker claimed that under dols that gives them the right to do as they please and can restrain as they choose to do so i think she must have trained at muckamore absolutely disgusting comment to make just who does she think she is!!!"

"I am a health care worker myself, I have never been greeted with such ignorant and unpleasant staff. Ward number 1 where my granny is staying. The staff had my mum in tears with the way they spoke to us. Very disappointed."

"My mother had great care during her time in Whiteabbey.Would really like to thank all the staff for their outstanding service.A credit to you all."

"I would like to thank all the staff working yesterday (10th March) for their kindness and consideration towards my daddy and myself. I met my daddy there as he was being brought from another hospital to the appointment at fracture clinic. The lovely girl at the entrance informed me when my daddy arrived. The radiologists treated him with compassion and the receptionist at the xray department was very kind and got my daddy water when he was needing a drink. The fracture clinic main body nurses read the situation and tried to do their best so we could have privacy in the circumstances and spoke to him and me in a professional but personal caring manner. The staff are to be commended as times have been hard with covid and all it has entailed. Thank you."