Aspley Lodge Motel 432 Nuthall Road, Nottingham NG8 5DQ

"The stay never happened. Booked the room in the afternoon and arrived that night to find the hotel locked up and reception closed. Called the number to be told there was no way to check in. Asked why we weren't told when we booked and said we would arrive late. Got no help. Then received a £100 parking fine for the 15 minutes we were sat in their car park trying to get in."

"Arrival parking was fine had to pay but wasn’t expensive £5 for 24 hours which is alright although carpark was packed. Went to check in and they could only offer us a family room with bunk beds or a double and family room which was fine. Although we booked two twin rooms apparently fully booked. The hotel had rubbish along the walk way near our room which was disgusting. I think living on the streets would be better then in this. Our double room had no mirror? had stains -“@ over the carpet and was bits in the bed and the room smelt awful like mould with a dripping shower. Even the shower you felt like the floor was dipping in areas. Our family room god that was absolutely vile. Surprised it hasn’t been reported for not being safe the amount of mould in the room was vile. The smell knocked you feeling sick. The window had a spiders nest and mould. The shower was filthy and there was loads of holes in the wall. The floor was wet from im guessing a leaking shower. Anyone could get in the room from the outside as it didn’t lock but it was broken so struggled to get out massive fire hazard if u ask me. The carpet was wet and had loads of stains the desk was dusty with mould and the tea tray was covered in stains. Now the bed sheets were absolutely disgusting there was blood and the single bed had loads of dirt in which we didn’t want to look to close. We did go and complain the women are reception was really apologetic and understood what we was complaining about and was extremely shocked about the dirty bedding. She did change this for us but even then the other one had a whole in but she tried her best. Unfortunately all other rooms was booked up so we had no choice to stay we could of left but because of Halloween there was no where else. Will defo not stay here again and do not recommend. Definitely needs closing down or needs. A massive revamp."

"This isn't a hotel, maybe a hostel at best. Yes the room was cheap, but what your paying for is a moldy bathroom, no hot water and a room that smells like cigarettes. But don't worry people are not allowed to smoke in rooms, as we were told by the receptionist."

"Cancelled our booking less than 24hours before, without a call. When I tried to call them, their line was dead and I could not reach them. I sent a new email updating my occupancy, but this was taken as a confirmation I recieved a cancellation notice. The parking is not owned by the hotel, which was not mentioned when booking, meaning we would've had to pay. The lady at reception advised me that I had confirmed the cancellation, when in fact I was updating my booking and unable to contact them via telephone. Considering the short notice, it would've been wise to call. On top of this, we weren't even given a proper reason for the cancellation other than issues with room. This was very frustrating."

"Do not stay at this 'hotel'. We had a full size fridge/freezer in the room?? but no lamp no chair and the mattresses were very uncomfortable. The place looked shabby and very much lacking in maintenance. The shower looked so grubby that we decided not to use it. The car park does not belong to the hotel so you have to pay. You would be better off staying somewhere else. I gave one star because you cant opt for no stars."