M A Irwin Dental 5 Hightown Road, Glengormley, Newtownabbey BT36 7TZ
About the Business
M A Irwin Dental is a renowned dental institution that has been serving the Glengormley and Newtownabbey communities for many years. Our aim is to provide unmatched dental care services to our patients, utilizing state-of-the-art technology and the latest in dental techniques.
At M A Irwin Dental, we are committed to ensuring that each of our patients has a comfortable and positive dental experience. Our team of experienced and qualified dental professionals are dedicated to providing personalized care to each patient, ensuring that all their dental needs are met. Our services range from teeth cleaning and fillings to root canals, orthodontic treatments, and advanced cosmetic dentistry.
Our establishment is conveniently located at 5 Hightown Road in Glengormley, and our facilities are modern and comfortable. We understand that visiting the dentist can cause anxiety for some patients, and we strive to provide a relaxing and stress-free environment to put our patients at ease.
As a health institution, we pride ourselves on maintaining the highest standards of hygiene and infection control. We use advanced sterilization techniques and equipment to ensure that our dental procedures are carried out in a safe and sterile environment.
M A Irwin Dental is not just a dental institution, but also a point of interest in the Glengormley and Newtownabbey area. Our team is proud to be a part of the local community, and we are committed to providing our patients with exceptional dental services that improve their oral health, and enhance their overall wellbeing.
We welcome new patients, and our team is always happy to answer any questions you may have about our services, treatments, or fees. Contact us today to book your appointment and experience the exceptional dental care that M A Irwin Dental is known for.
Location & Phone number
5 Hightown Rd, Glengormley, Newtownabbey BT36 7TZ, United Kingdom
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I have never written a bad review in my life but feel compelled to do so after my experience today! Having written an email to document my dissapointment at a £80 (yes £80!!) charge for missing an appointment, I recieved a call from the 'practice manager' who wanted to know what my email was 'all about'. Before I had the chance to respond, I was subjected to a tirade of abuse which involved being called a 'child', a 'brat' and patronised because I now 'no longer a dentist'. The 'practice manager' then hung up the phone. I have genuinely never been spoken to in such a manner and was completely shaken for a couple of hours after. I would implore anyone to do their own research on this practice - the Google reviews do not document this as an isolated incident. Thankfully this 'child' is an adult with kids of his own. I can only imagine how an actual child or even worse an elderly patient would feel after this experience."
"Mr Irwin is an extremely good dentist in my experience. I have attended for some decades. However I recently missed a private routine appt due to a sudden emergency in work. The 1st time this has happened. I was happy to forfeit financially for this. However I felt overwhelmed and bullied by the “how dare I” response of the practice manager: via phone and in writing via email. The content of the response email to my concerns regarding her approach, was personally abusive and unprofessional. And I was basically told to take my business elsewhere. I wish Mr Irwin all the best and I regret this turn of events."
"After being informed I was no longer a patient at this practice, I asked to speak to the practice manager. She was rude and condescending. She interrupted and berated me down the phone and when I tried to speak she actually shushed me. She then hung up. I sat in shock at how poor this service was."
"I am not sure why you have suggested that I am a patient of yours and you would see me again soon. I am not a patient and my family had a very unpleasant experience with your practice as you are well aware. Please remove this unfounded response. Thank you."
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