mydentist, Church Street, Stapleford
Church Street, Stapleford, Nottinghamshire NG9 8DB, United Kingdom
About the Business
Welcome to mydentist, Church Street, Stapleford! Our dental centre is conveniently located in the heart of Stapleford, Nottingham and has been serving the local community for many years. We are a full-service dental practice, committed to providing our patients with the highest quality of care and personalized treatment options.
At mydentist, Church Street, we understand that visiting the dentist can be an anxiety-inducing experience for some of our patients. That's why we have created a warm, welcoming, and relaxing environment that will help ease any pre-appointment nerves. Our team of highly-skilled dentists and dental hygienists is trained to provide gentle and compassionate care to our patients, no matter what their dental needs may be.
We offer a wide range of dental services, including routine check-ups, cleanings, fillings and restorative procedures, dental implants, root canal therapy, and teeth whitening. We also provide specialized services such as orthodontics and periodontics, ensuring that all of our patients receive the highest quality of care, no matter what their dental concern may be.
At mydentist, Church Street, Stapleford, our goal is to help our patients achieve and maintain optimal dental health for life. We believe that a beautiful, healthy smile is not only aesthetically pleasing but also contributes to overall well-being. We are committed to educating our patients on proper dental hygiene practices, so they can maintain the health of their teeth and gums between appointments.
We invite you to schedule an appointment with us at mydentist, Church Street, Stapleford, and experience the highest quality of dental care in a warm and welcoming environment.
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Contacts
Dental Centre, Church St, Stapleford, Nottingham NG9 8DB, United Kingdom
Hours open
Monday:
08:30 - 17:30
Tuesday:
08:30 - 20:00
Wednesday:
08:30 - 17:30
Thursday:
09:30 - 20:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"On Friday 20th May I had severe toothache. I phoned my surgery, Stapleford NG9 8DB, and was not able to get an appointment. Over the weekend I managed to get treatment from another dentist at Sherwood in Nottingham. He treated me for an abcess with antibiotics. On Monday 23rd May I filled in one of your complaint forms. I have, seven days later, not received an acknowledgement of this complaint. I did not keep a copy of the complaint but it went something like this: On May 20th I contacted the surgery. I was asked if I was registered at the practice, I said I was. I was asked which dentist I usually saw. I was then told there were no appointments that day. I asked about May 21st and was told you didn’t work Saturdays. I asked about next week and was told nothing was available. Why I needed to go through this is a mystery to me as it was obvious I wasn’t going to be offered anything. I was then given the number of NEMS (Nottingham Emergency Medical Services) as the only alternative. This despite your website listing several phone numbers under the heading emergency including the Stapleford surgery ! Anyway, I tried to contact NEMS. There are several problems with this. Firstly they are not open Fridays, secondly they only serve Nottinghamshire and my address is Derbyshire and thirdly they only see new patients with a dentist referral. So I was left in pain,with no clear idea what to do next, over the weekend. I eventually sorted this out but with no thanks to mydentist Your complaint form claims a three working day response time. It is now seven days since I filled in the form. What is the point of being loyal customer of mydentist, when in an emergency no help is offered? The only reasons I have not sort another dentist are that I have previously been quite happy with the service offered and was happy with both the dentist and hygienist I have seen. Also I have already paid deposits on future treatment which presumably I would not get back."
"Overcharged by over £100 for an extraction. Upon questioning this at reception at a later date, I was told by the receptionist that the dental nurse who had seen me had put down on my notes that the tooth that was being pulled out had broken on being removed, hence the further charged. I was actually shown my tooth after it was removed, it hadn't broken at all, it came out in one clean pull. I questioned this with the same dental nurse at a later appointment, she told me a complete different reason for why I was charged so much, and just said that because it took a lot more pulling than usual, I was charged almost £100 more for a "complex extraction". Since then, after clearly stating that I will not be coming back to use this dentist again just to be blatantly scammed for my money and lied to my face, they are now constantly sending me letters, I even received 2 of the same one today, not for money, since that was all paid for, but instead trying to invite me back. Avoid this place at all costs for private dental care to save yourself future headaches!"
"A GOLD STANDARD PRACTICE!!! I have been attending Stapleford Dental Centre for a number of years and hope to be doing so for many more. I most recently attended an NHS appointment in January, 2021 and its welcome, treatment, patient administration and aftercare remains second to none. Firstly, I cannot praise highly enough the treatment. A recent addition to the practice is dentist, Mr Abbas Roodsari. His friendly, engagingly polite manner, non-rushed thoroughness, gentle technique and reassurance is all one could possibly wish for. During my January appointment he provided the most unhurried and delicate scale and polish, two fillings and some very useful aftercare advice. I have never received such careful, subtle and pain free treatment. He is a credit to his profession. The nurses are also most pleasant, attentive and friendly. Their easy going and sympathetic manner work in perfect tandem with each dentist. However, the long term, consistent shining star of this practice is their reception administrator, Mr Steve Pointer. I cannot emphasis enough his profound professionalism, friendly efficiency, warmth and overwhelming compassion. From his welcoming smile to each visitor, immaculate formal appearance, pitch-perfect telephone manner and unfailing kindness and courtesy, Mr Pointer has proven himself time and again not only to be an outstanding representative of this practice but also a true patient advocate. Nothing seems to be too much trouble and his patience is beyond measure. A gentleman. Steve proves the complete opposite from the receptionist of caricature. His desire is to do his utmost in getting you in, not keeping you out... …and no, this isn’t his mother! Just a very satisfied and grateful patient. Stapleford Dental Centre comes most HIGHLY RECOMMENDED!!!"
"So far so good with stapleford dental centre, firstly I had already called around 30+ dentist and no one wanted to know. When I called stapleford I was greeted by Steve, Steve was the most helpful & welcoming person, he spoke to me at length about all the options they could offer me and even managed to get me an appointment the next day ! When I arrived for my appointment I was greeted by Steve and given all the necessary paperwork to complete, this was really easy and I was then in to be seen within 10 mins, my dentist was Mr Roodsari and again he too was very helpful and informative, I knew I had some dental issues but didn't realize the severity, he ran through all the options I had and answered all of my questions, he explained everything whilst showing me my x-rays so I could understand what was actually happening, after this we worked out a treatment plan that I was actually happy with. Then I was back out to see Steve to get all my appointments booked in, this was no trouble and I have got my first appointment in a few weeks (due to the long appointment time I need). I am really impressed with this dental device so far and really hope it continues, I am using there my dentist option currently as I'm unable to get NHS and private is way to expensive. The my dentist option, yes costs money but it's alot more reasonable than full private care."
"Lovely friendly staff & Renata is the best dentist I have ever been to. She is always very reassuring & gentle & I never feel a thing when I have a filling. I would highly recommend this dental surgery."
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