Lockstown Practice Gomer Street, Willenhall WV13 2DR
About the Business
Welcome to Lockstown Practice, a renowned establishment located at the Medical Centre on Gomer Street in Willenhall, United Kingdom. We take pride in delivering excellent health and medical services to our patients, making us a trusted point of interest in the community.
Our team comprises of experienced and highly qualified physicians, nurses, and support staff who are dedicated to providing comprehensive and patient-centered care. We offer a range of services such as general practice, family planning, vaccinations, health screenings, and chronic disease management.
At Lockstown Practice, we strive to create a warm and welcoming environment where patients can feel comfortable and confident in sharing their health concerns. We believe in building strong, long-lasting relationships with our patients, and our commitment to their well-being is reflected in every aspect of our practice.
Our modern, state-of-the-art facilities and advanced medical equipment allow us to provide the most accurate and effective diagnosis and treatment plans. We also provide a range of remote healthcare services including telemedicine consultations, online booking, and appointment reminders, to ensure that our patients receive the highest level of care, even when they are not physically at the practice.
With Lockstown Practice, you can rest assured that you will receive the best possible care for all your health needs. Our central location at the Medical Centre in Willenhall means that we are easily accessible and convenient for all residents. Contact us today to make an appointment or to find out more about our services.
Location & Phone number
Medical Centre, Gomer St, Willenhall WV13 2DR, United Kingdom
Hours open
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 12:30
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Just called them, receptionist wasn't helpful. I spent all night in pain, my skin hurts, chest hurts throat hurts and I'm working tomorrow. She said at 8:20 there are no more appointments available. And to try Monday. I visit gp once per 2 years and this is what they tell me... then she hanged up. I will see if they can be reported to NHS what I'm supposed to do now?"
"One of the worst doctor surgery around here They have no sense of time keeping and do not prioritise baby appointments. They feel it’s acceptable to allow for a baby to be left waiting in reception for over a hour. They change appointment times without telling us and lie about their communication. The doctors when you get to them are competent although their front of house let this surgery down big time."
"Disappointed. I hardly ever call the surgery and called at exactly 8am this morning and waited fifteen minutes on hold. Explained to the receptionist that I think I have a chest infection but I’m at work all day so it’s difficult for me to take a call, she replied I can call out of hours at 10am I explained I can’t once again because I’m at work. She then suggested I attend urgent care after work so I asked for a phone call today to which she replied no that’s why I’ve just given you the out of hours number we are full to capacity today. I’m disappointed to give this review as I appreciate the pressure the staff are under with demand but I felt the manner of the receptionist was pretty blunt and unhelpful. She didn’t even explain regarding the extended hours I had to ask her what it actually was. Pity the manager cannot listen back to the call and advise there staff how to manage calls more effectively."
"I would give this practice less than 1 star if I could. Absolutely shambolic they never see you. The counter staff especially Liz is rude and laughs at people when they are in severe stress. They never ask the urgency of the call and just say they cannot accommodate."
"The GPs themselves here are great. Never had an issue with them but the admin staff are terrible. They can’t send off basic referrals and after ringing them several times to check, they still couldn’t fix it. Don’t trust them to do anything for you because they’re useless. They all need to be replaced, the practice manager too."
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