Olivia's Cleaners 368 Green Lanes, London N13 5PE

"Abysmal Experience・Loyalty Means Nothing After coming to collect my dry-cleaned jackets [Σ.£70] for my fiancé and I before embarking on our travels up north, Olivia stated: "cash only as the card machine has broken down" [coincidence... ending suggests otherwise]. Hearing this I questioned Olivia over why she had not notified clients of this, especially those who had a pick-up date on that business day which would have resulted in customers coming better prepared. Her response: "it broke 15 minutes ago" [coincidence again]. Despite me being a loyal customer for years and suggesting possible solutions e.g. travelling home to collect cash as the jacket is much needed for sub-zero conditions, Olivia was smirking throughout and repeated there is 'nothing she can do'. After she then saw me make multiple phone calls to try and rustle up this cash and the time to close the shop came nearer and nearer, Olivia then miraculously was able to use the same 'broken' card machine. Overhearing me on the phone to my fiancé, she said: "If your girlfriend has a debit card, I can process a telephone payment using this machine" [same one that was supposedly broken... coincidence indeed]. After the 'full' payment was processed she then decided to blindside me, stating she could not get out a few stains on the jackets whilst handing them over to me. Abysmal experience especially for the cashless. Loyalty means nothing."

"I recently had three pairs of white trainers, one pair of Uggs and a pair of leather shoes cleaned and they are now like brand new and so fresh! So much cheaper (obviously) and environmentally friendly than buying new. A couple of the shoes I have had for many years so I’m excited to be able to wear them again."

"I have been taking my items to here for the past 3 years, they are always speedy with the return times if advised. They also clean to a high standard and remove stains. They revived one of my designer t-shirt which had a stubborn stain so couldn't thank them anymore :) I should of left a review then but forgot."

"They don't dissappoint. My second time using them. The best in town. They tailored my wedding suit perfectly. My wife's wedding dress was also altered there. Their professionalism is top notch. So accommodating for both of us and super fast turn around (given the circumstances). They are my dry cleaners for life. Thanks guys, your friendliness made us feel so welcome. see you next week for tailoring my jeans!"

"First time using a dry cleaners and this was the easiest & most efficient process I could have hoped for! They made a 30 year old jacket look brand new and gave it a wonderful freshen up. Will be coming back in the future!"