Annie's Mobile Cleaning Service Ltd 394 Muswell Hill Broadway, London N10 1DJ

"We have had a wonderful experience with Annie's cleaning service - they started cleaning for us back in May and it has been brilliant so far. They are always able to help us when we need extra cleaning. We used to manage our cleaning in house - however changing over to this agency has relieved us of a lit of stress. Often we were left with no cleaner last minute and desperately trying to find someone to cover was extremely stressful and costly! The cleaners are excellent and they do exactly what we require Would definitley reccomend"

"I will definitely be enlisting the services of Annie's again. They seem to be a very reliable company, and their work ethic/attention to detail sets them apart from others I've utilised. Marissa was very efficient, personable and professional - my friend says thank you so much again for her A+++ Spring clean!"

"UNRELIABLE AND LIARS I will focus on the facts. 1st clean: The cleaner did not show up. I called and was told I was sent an email about approving VAT on top of the fee initially quoted. I never received the email and I should point out that their email address was on my safe list and I always check my junk folder. The cleaner ended coming for 2 hours instead of 4 hours and later than planned. 2nd clean: They had a backlog due to the tube strike. To help, I agreed to move my booking to Saturday and told them I was cancelling activities with my daughter to accommodate. They confirmed in writing the cleaner would be there at 9.30am on Saturday. On Saturday, at 9.45am, I receive a message that the cleaner will come at 10.30am. No excuse. Not asking if it worked for me and my family. I called and was told the time had never been confirmed. I got upset as I do not appreciate people lying to me. I was told I was not understanding and could go find another agency. I had to remind them I changed family plans to accommodate the booking. When the cleaner arrived, she confirmed she was booked for 9.30am. I think we had 2 or 3 cleans with no issue. Last week: The cleaner is sick, which I appreciate happens. No solution offered. The agency does not even offer to find another cleaner on another day. This week: I ask if the cleaner will attend or a cover will be find and I need an answer by Wednesday. No answer. On Thursday, I am told she will attend and wants to change bedsheets every 2 weeks. I inform them it is too late and I made other arrangements. I confirm that sheets need to be clean every week. The agency terminates the contract, because the cleaner refuses to change bed sheets every week. We were messed about from the start and what I find disgusting is to use the memory of a deceased person to commit to values they clearly do not respect."

"We are pleased with Annie's Mobile Cleaning Service. They have been more reliable than other services we've used in the past, and our regular cleaner Tyrone does a very thorough job cleaning our flat."

"Annie's Mobile Cleaning is fantastic! We really struggled to find a good house cleaner, and tried various agencies and private individuals with no luck. Then we found Annie's Mobile Cleaning and all our problems were solved! They are responsive, flexible, and do an excellent job cleaning. Marissa has been wonderful, so thorough and friendly. If you are looking for a house cleaner, don't look any further- you've found them here!!"