Next Ikea Way, Giltbrook, Nottingham NG16 2RP

"I visited this store Friday last week to buy furniture, two areas in the bedroom department were sealed off as a guy was working on the displays, on a busy Friday afternoon?! I was in the lounge furniture area for 45 minutes and did not see one staff member to help, I walked through the entire ground floor including the children’s department & saw only 1 member of staff who told me she was busy placing an order. I gave up on buying furniture. I decided to buy 1 small item from the home department, people were queuing, no staff to serve us, I returned to the one member of staff who was busy who informed me she was still busy and would have to go upstairs to find someone to help, 10 minutes later someone came to us, many people left their items and walked out. I intended on buying numerous items of furniture, this was a very disappointing visit, NEXT at Sheffield is a much better showroom and well staffed."

"Hmmm usually would get a five BUT. Lovely big store, lots of choice but far few staff. No one at the 4 tills in mens and had a long wait to someone eventually arrived. Wanted then to order some furniture. One floor Walker and they were taken up. Gave up in the end. You would think of all days (Saturday) the store would be staffed appropriately."

"I've been to Next in Giltbrook this morning for the boxing day sale. I found some incredible deals, however I went to the restrooms and was advised to leave the bag to the side, within minutes of returning one the staff members was placing all my chosen clothes back on shelves and due to how busy the store was, majority of my chosen clothes had been repicked by other customers. Very frustrated!"

"Lovely clothing but not a nice experience in the children's department. Every time I have been in to buy clothes for my son the cashier seems to have her personal friends in and spends ages ignoring customers talking to them about personal exploits. When you eventually get served the cashier talks past you to her friends, doesn't offer the coat hangers or asks if you want a bag. She just takes enough time out of personal conversations to give you the price. Awful service but the staff are lovely in all other departments."

"Love going here smell lovely in the home side"