Gatehouse Mercury Drive, Wolverhampton WV10 6EE

"My first visit several weeks ago was very positive. I opted for the meat free breakfast which was good. My second visit on the 25th March was OK for my friend but a complete disaster for me. I ordered the meat free burger (see the pathetic offering in the pics). It arrived several minutes after my friends which was a poor start. When the offering was placed in front of me I could see the burger wasn't quite right. I lifted the bun to see a part dried, part cooked, part uncooked, lukewarm burger. I returned the meal via a server and agreed to have the same meal again. After several minutes, low and behold on inspection the second burger was exactly the same. I called a server over to advise of my disdain at such unprofessional service. I was informed the problem is that the burgers are a poor product. If a company is aware they are stocking a poor product why serve it. I told the server that in my opinion the burgers have been left in the freezer too long and I haven't had a problem with any meat free alternatives in my 9 years of not eating meat. I was offered drinks or an alternative meal but I declined. I accept things go wrong but it happened twice during one visit is totally unacceptable. I would rather suck on Ice Lollies made from frozen rat urine than visit this establishment again. The place does have its positives which I noted at the start of the review. The staff are pleasant and helpful but I don't visit a pub to eat based on the servers alone."

"wow wow wow What more can I say, from arriving to leaving nothing was too much trouble. This was my first visit to this hungry horse and it was fantastic, Service 10/10 Food 10/10 This place knows what the customer wants I would highly recommend. Shame I could only give 5 stars the deserve more. Thank you all. I’ll definitely be returning."

"Great food lovely helpful staff great night"

"I regularly go to the gatehouse for food with my family or friends. Always had a good experience, recently visited and had a lovely young waitress named Sophie who was very polite, helpful, and kind to the kids! Food was served promptly and cleared away quickly too when finished. Good prices and portion sizes too!"