Umai Goldsmith Street, Nottingham NG1 5JJ

"I would have given 5 stars a year or so ago but the quality of the food has declined and prices have gone up significantly. Do not expect a quick turnaround, more often than not you have to wait at least ten mins for your meal (considering my order doesn't need to be cooked, just portioned out I find this to be a significant wait time). The meal deal 1 is now £8.50, which isn't cheap enough for a work lunch. The beef gyudon is nowhere near as good as it used to be (you get a massive portion of rice and a stingy portion of meat with barely any sauce now). The last time I went I took my tray to the counter once finished and was told I should have disposed of any waste in the bin before handing it in. I know it's a small thing but it irked me as I was trying to be helpful (there were no signs directing me to clean up my waste) and the staff member had a bin less than 1m away from her behind the counter! She could easily of tipped away the waste herself but made me feel awkward/like I was being a pain. It felt really lazy and pedantic of her to ask me, I was trying to be helpful! I've also seen the owner remove pickled ginger from my meal and place it back in to container after it has touched the meat so I'd have concerns eating here if veggie/vegan. It also felt very stingy tbh! The food is tasty here, but not worth the current prices and the service needs to be worked on! I used to use it regularly for work lunches but the price, portion size and turnaround make it an impractical choice now. Shame!"

"One of my favourite places to eat in Nottingham. Exceptional food, amazing bubble teas and all great value for money. Nice little team; happy and attentive, cooking and serving great fresh dishes"

"I absolutely love visiting this little cafe! The food is so fresh and delicious. I've tried a couple of things on the menu and have never been disappointed. There's a good selection of vegetarian options, so something to please everyone. On my last visit, I wanted a little lunch snack so got the vegtable gyoza and a steamed bun. Both were beautiful, but the steamed bun was beyond words. It was so light and fluffy, and was stuffed with a lovely savoury vegetable filling. I've also tried the Yaki Soba and Soy Butter Mushrooms with rice, both these dishes match restaurant quality food, but at an incredibly low price. This is such a little gem in Nottingham and an absolute must visit!"

"RACIST! Avoid at all costs! I was racially profiled at this store by the security guard. He accused me (a black woman) of stealing when I mistook the entry for an exit. I have been a loyal customer of Umai Oriental Street Food Cafe, regularly buying their bubble tea but NEVER AGAIN! The security guard harassed me and shouted obscenities even though he could see my purchases in my hand. Don't bother spending your money here; it is all overpriced tat anyways! Literally, what could you even steal? NOODLES?! I was honestly shocked. I knew something was going on when he walked past me, staring TWICE while I was waiting for my bubble tea to be ready. I walked in, ordered bubble tea, waited for said tea and left the shop, never looking at any product in any aisle! All employees seem to have misdirected their efforts into being racist instead of providing basic customer service. When I called back asking for the security guards' details for my police report, instead of being met with helpfulness and sympathy about the situation. The phone attendant was whispering to what I can only imagine was the racist security guard. He refused to give any details and instead wanted to collect my details to "pass on". He also tried to intimidate me by saying that he would hear the racist security guards "report" of the incident later. AVOID THIS PLACE LIKE THE PLAGUE. What a terrible start to black history month! *if you delete this review I will continue to repost it everyone deserves to be warned about racism"

"What can say about this place… heaven on earth. The succulent popping balls to the creamy custard and to top it off the Mayo they use is out of this world. I’ve never have that blue Crystal from breaking bad but that is what I imagine my meal deal would be like that. Bliss"