Paramount Pizza 44D Longstone Street, Lisburn BT28 1TP

"Steak wrap £4.50, literally a small 6 inch wrap with nothing in it but dry steak and the flour wrap, no sauce, salad nor any other fillings just dry meat and bread… Pepper steak baguette £6.50, a standard large bread roll with the same dried minuscule pieces of steak with what looked to be 2 slices of cheddar melted on top, again, no sauce, no onion. Nothing but bread, “steak” and 2 tiny thin slices of cheddar. The food also arrived freezing cold. Used to love this place, but its drastically gone down hill in the past year. Never again we’re ordering from here. A rustlers burger is far more appetising. Would give 0 star if I could"

"I ordered a pizza as I was isolating and wanted a takeaway I was very disappointed with my pizza it tasted very doughy and very very salty I couldn’t eat it I like a nice light base similar to the authentic ones I had eaten in Amalfi Italy but this was very thick and very salty not impressed will not order again"

"Won’t be back, first time ordering and I was disappointed to say the least, I waited over two hours for my order to arrive, I messaged after 1 hour and was told my order would be the next one out as it was busy, I was pleasant and understood this with no further reply from them, I waited another hour and my partner rang up and he was told it was out for delivery, food final arrived barely warm, no dips and warm drinks, so so disappointed for waiting that long absolutely starving for the food to need further heated and to not have the dip with the chicken"

"Was a regular customer for a long time, until I had a most recent bad experience of having to wait over an hour and a half for one single pizza. Ended up requesting a refund ultimately due to the piss poor service. No etiquette or professionalism at all for the customer, let alone a valued one. Not once was I offered an apology, compensation, or even a courtesy call in regards to the long wait. The website states, "We aim to deliver in 40 minutes or less, however at busy times it may take longer as we prepare your food fresh so please be patient." - That may be the case for large orders, but "We only have one driver on." is not a valid excuse for a fast food takeaway service. During the dialogue to arrange my refund, I was informed that the refund would have to be delivered as cash instead of refunded back on to my card (My original method of payment). After I reluctantly accepted this ultimatum, and how it was too busy to deliver the requested refund to my house after the phone call, it concerned me how long I would have to stay up to receive it. I was subsequently challenged on the phone by a representative of the company in regards to how early I go to sleep for work; it was completely abhorrent. Dismissive attitude on the phone with a belligerent "No problem" ending left nothing but a bad taste in my mouth. Social and language skills leave a lot to be desired when serving the public. With all that said, here's a tip for free from a disgruntled ex-customer; if you can't keep up with the demand of your "It's really busy here." business, put your hand in your pocket and hire another driver."