David Lloyd Chigwell Roding Lane, Chigwell, Buckhurst Hill IG9 6BJ

"Nice David Lloyd! One of the best spas, very relaxing and friendly staff. It needs refurbishing in places such as the changing rooms and the pool area which looks a bit tired, also the showers (bad mould on ceiling). Overall pleasant atmosphere and staff are welcoming."

"Very disappointing. Mischarged me an extra £288 and it took months of emails and calls to finally receive the money back. It felt as though they simply didn’t care. The spa is lovely but often crowded. The gym needs to be updated. They charge you extra for a towel. Ultimately they are charging luxury prices but treating members incredibly poorly."

"Been a member since the Gym reopened from Lockdown. Although a bit pricey, the spa is world class, Tennis, Badminton etc are great. The gym is amazing if busy and the Lounge is a great place to spend the weekend. I go every day and generally the members are friendly and polite as well as the reception staff"

"Reception staff lovely and welcoming. Sales staff Shambolic, particularly Diana, not a peoples person and possible an element of racism detected. Definitely put me off continuing on my partner introduction membership. I only went for the one day, so he wasted his money. He is a top tier member, but seemly the pound sterling doesn't make a difference if the skin doesn't fit! We had to attend twice in order to see the Sales team and even with an appointment, this was not kept by DL and we were left waiting around for Diana to agree to see us but then she lied and said she had a family matter so can only give us 5 minutes. but then forgot and told the reception staff that she had a client attending in case she was delayed?! Her body language and attitude was rude and not genuine. And she didn't even take us on a tour. Whatever she intended worked as I am now trying to encourage my partner not to continue with this franchise. They need a diverse team in the sales team. I am sure they must get commission but Diana appears to be on a mission to white wash? I don't know but will take my funds elsewhere."

"Amazing Place. Its like another country. Especially on a sunny day. I went on a free day pass through a friend and I signed up after as soon as I could. A few things to mention. Massive car park. Outdoor and indoor pool. Outdoor and indoor tennis courts. Numerous styles of jacuzzi and hot tubs Indoor and Outdoor . Obviously you get the gym . And Facilities for children and sauna. So many things to mention."