Southbury Leisure Centre 192 Southbury Road, Enfield EN1 1YP

"This place definitely need a refurbishment. The yoga and group exercise studio is in a poor condition, the pool changing area is FREEZING cold and not well cleaned which is below standard and crying for a refurbishment. There should be more daily swimming pool slots available as there are just 3 or 4 slots available for the whole day every day which is shame for a big swimming pool like this. Overall, as a member I am not happy with the facility at all and I try to use other branches."

"Nice to go and swim, but not even lockers to put staff inside, need to go to swimming pool with all our bags. Good place to relax, but not looked after, dirty! And soft play don't have now no coffee upstairs for adults just sit."

"My kids go to swimming school here. I don’t even know where to start or how bad of a state this place is. First of all, it is FREEZING cold in the swimming section and I am not talking about the pool, I am talking about the changing room area and where the actual pool is. Whilst I wait for them to swim, I sit there in my winter coat with my hat and scarf and I am still cold, imagine the poor kids there in their swimming customs and their body being wet, they must be freezing. When you come in to the changing room area, it stinks, not sure what it is but it could be the sewage as that is the smell I get. The toilets are NEVER clean, it is dirty. The showers NEVER work. The biggest issue is that they charge us a monthly direct debit every single month without fail and in the past 4 months their lessons have been cancelled over 10x. When you speak to the receptionist they just take your name and contact details down and they never call you back, when you try to speak to a manager they say they will sort it out but NEVER do. Their excuse is that there are things not working or need to be fixed but they do not reimburse you and they only repair whatever needs to be repaired for a week or two and it is back to cancellation again. I am glad I have now left and I wish the best to those new people signing up and the leisure centre just taking their money. . It is ridiculous. No public place should be open to the public especially kids in that state and condition. It is disgusting!if you are thinking of bringing your kids here, I would say STAY AWAY FROM IT. If I could give them 0 star review, I would’ve. But for the health and safety of your kids, keep them away!"

"I have been using it to swim amd whilst the pool itself is fine there are very limited lane swimmimg sessions avaiable and theynare not at good times. The changing rooms stink, they are filthy as are the rubbish showers, the whole place is very dirty. Staff couldnt give a toss. To sum up..its a dump, im going to go elsewhere even if i have to travel out of the borough. Its a disgrace. I booked to go today, got there and was told to pool was closed because its too cold. Asked why i was able to book when the pool was closed and she didnt know. Asked for a refund but she couldnt do it. When will it be open next, i dont know, you will have to ring and find out. But noone ever answers the phone....absolutely usesless, no apology and couodnt care less."

"Soft play and pool are convenient. Staff are nice/generally helpful and friendly but they are always short staffed. Never enough people on the front desk which is not their fault but the managers. Place is dirty. Lift been broken for a month which is unacceptable for all sorts of reasons. Never has hand soap and toilets truly are a last resort if you really need to go. But they are disgusting. Went once first thing on a Monday morning and all the ladies toilets were blocked in the swim area. It could be really nice if it was run better and staff were invested in."