Hancocks 52-53 Burlington Arcade, London W1J 0HH

"I purchased a bespoke signet ring in late June 2022. I received impeccable service from Matthew Raymond. I had previously researched other potential suppliers but decided to purchase the ring from Hancocks due to their quality, service and price. I provided a sketch for the design of the ring and was absolutely thrilled with the result when I received delivery (from London to Melbourne, Australia) earlier this week. I could not recommend them more highly."

"After many months of exploring the different makers of signet rings I chose Hancocks because of their excellent history and reputation. I am very pleased with my decision as my recently delivered signet ring is exceptional. Matthew was fantastic throughout the process, answering all the questions I had about my ring as well as the process promptly and completely. I very much hope to work with Matthew and order from this distinguished company again!"

"Contacted Matthew at Hancocks and was provided with outstanding service. I ordered a custom signet ring for my son which was beautifully executed and delivered to us (earlier than expected), international post, on Christmas Eve. We could not have asked for a better surprise. I would highly recommend Hancocks in the Burlington Arcade for excellent service and stunning products!"

"I carefully vetted 3 different organizations to work with on my second signet ring (1st was a cushion ring and this time, oval) and selected Hancocks. I could not be more pleased. Hancocks has extraordinary craftsmanship and offers outstanding service. This Oval signet ring is a work of art. In particular, I would like to thank Matthew Raymond for all of his efforts. He is incredibly knowledgeable and responsive. I strongly recommend Hancocks."

"My wife and I have been searching for a reputable jewellers for some time to buy an anniversary ring from. We came across so many jewellers out there, many of which were dishonest and overcharge customers for very low-end products (if you know what you're looking for and what the specification should be when buying diamonds, you can very quickly see how poor quality work and products are provided by most jewellers, such as claws not holding diamonds correctly, the use of ready-made settings from China etc). After much research we came across Hancocks, and had the pleasure of meeting Guy Burton. Guy took the time to work with us and our budget, without cutting down on quality, but ensuring we get the very best for what we were to pay. The customer service was nothing but outstanding. We were not forced into a purchase and were even advised to take our time. We learnt that what sets them apart from others is that they carefully select their stones, which in our case the stones we had were not standard cuts (machine cuts) but rather hand-made old mine cuts that increase the natural shine of the stone, due to the way it had been hand-crafted. This we never knew of before, and no other Jeweller we visited over the past few months had such stones and Jewellery that is affordable, yet of such high quality. We regret only not coming across Hancocks sooner. We strongly recommend to buy your Jewellery from this store, as you will be in the safest of hands! Thank you, Guy for all your help, and your time. You've made us both very happy!"