PHS Engineers Ltd | LONDON 22 Thurlby Close, Woodford, Woodford Green IG8 8AP

"PHS Engineers Ltd is the best Company I used this company for their boiler installation and repair services in London and was highly impressed. Their team was professional, efficient, and knowledgeable in addressing my needs. They were able to quickly install and repair my boiler, leaving my home warm and comfortable."

"Called to get a quote to have a fryer fitted. Quote given over the phone of £438. Refused to attend until payment was made which we naively and regrettably did. Engineer arrived unannounced and declared further works would be required before he could begin and then proceeded to invoice us for a further £1900. Called their office to find out why we were being charged for extra work, we were informed the gas pipe needed extending (it doesn't). Called and spoke to someone who agreed to the refund and asked us to put it in writing, which we did. Received an email this evening from someone called Adam informing us despite PHS not surveying the job before quoting, the £438 was non-refundable. We were not provided with receipt of payment nor any paperwork or agreement notifying us of terms of cancellation or fees applied. Based on the other reviews on here and Google it's clear that they make it up as they go along. We will be lodging a complaint with Trading Standards and initiating a County Court claim shortly. Do not give these cowboys your money."

"Called to get a quote to have have a fryer fitted. Quote given over the phone of £438. Engineer arrived unannounced and declared further works would be required before he could begin and then proceeded to invoice us for £1900. When we cancelled the job we were advised that the £438 was non-refundable despite them not surveying the job before quote or providing any paperwork notifying us of a cancellation policy. Will be taking this further."

"Do not use in any circumstance! These people will completely rip you off. I called them to fix a small commercial dishwasher which they said they could do. They sent an engineer who had no idea what he was doing. The problem wasn't fixed despite a ridiculous amount of visits. I complained every time about it still not being fixed. Despite this they charged me for every visit and then said they would look into it and never did. I spent over £2,000 which is more expensive than buying a new dishwasher. I now can't afford to get someone else to fix it or buy a new dishwasher. Bear in mind I was pregnant at the time and this whole experience was extremely stressful and an unbelievably expensive mistake for a small business."

"Please learn from my mistake. Very expensive compared to others. Charged over £650 for a few hours and no materials were used. Suggested additional new parts (circa £1,300) plus labour on top to update the system which was not needed. When the initial issue can back within a few days, phs would only come back if call out charge and hourly rate paid. Spoke with other heating engineering companies following this. The problem was sorted plus having both boilers serviced for £371. None of the suggested work by phs was needed. Only use if you want to be ripped off."