Timeless Elegance High Street Arcade, Cardiff CF10 1BD

"I came across Timeless Elegance on a work trip in Cardiff, a lady and her mum was there for final fitting and saw me looking at the shop, she said they couldn’t recommend them more. A month later I booked an appointment, and honestly, they’re such a great team there. The energy, warmth, it made the experience so enjoyable, comfortable and just genuinely so exciting. I absolutely love the designers they have stocked, and found many absolutely gorgeous dresses. Sam was brilliant and we had so much fun, and the dresses they recommended was stunning. I love that that can do in-house alterations to customise the dress I liked most to make it my dream dress. They put no pressure on getting the dress straight away which was also very much appreciated. I definitely recommend going to them!"

"Yesterday 16th August 2022 I went to Timeless Elegance for my 1st ever Wedding dress appointment. It was a very emotional day for me as my wonderful Mum who I dearly loved passed away 8 weeks ago. I was extremely upset when I left my home as this was something I should have been doing with my mum. As soon as I walked through the door Eva put me at ease. She was so so welcoming and both Eva and Agnes picked out dresses for me to try on. It quickly became apparent which style suited me the best.The 3 of us narrowed it down to 2 dresses and I had a feeling about my favourite of the 2 dresses. Eva & Agnes both said they had a favourite too so I asked them both which one out of the 2 was their favourite and we all picked the same dress!!! I can't explain how thrilled & delighted I am as it is the perfect dress for me & how I envisaged my Wedding dress would be!! Both Eva, Agnes and the lady from the alterations department ( sorry I don't know your name) made me feel so special on a very emotional day for me, I will never be able to thank you enough. I can't wait to return again to see you all !!! Melanie xxx"

"I had a bridal appointment at the end of April and I am so glad I chose timeless elegance to pick my dress. Eva was amazing and made me feel so at ease, especially since I’m not a massive girly girl so I was very nervous. My nerves went very quickly. I was made to feel very comfortable and there was no pressure or rush what so ever. The shop was beautiful and the advice I got was great. We ended up finding my perfect dress. I ended up saying yes to the dress in my first shop. I couldn’t be happier with my experience and would recommend them to anyone!"

"Thank you to the wonderful team at Timeless Elegance who made my experience so magical. Trying on through Covid was always going to be strange with limited numbers but the ladies more than made up for it. Camille in particular was such a source of joy and I really felt like she was all the family members who couldn't be there. Forever grateful, thank you thank you. Laura, married August 2021"