The Groom Room Walton on Thames 1-5 Terrace Road, Walton-on-thames KT12 2SS
About the Business
Welcome to The Groom Room Walton on Thames, your one-stop destination for all your pet grooming needs. Our establishment is conveniently located on Terrace Road in Walton-on-Thames, in the United Kingdom. As a pet store, we aim to provide our customers with the best possible experience when it comes to taking care of their furry friends.
At The Groom Room Walton on Thames, we understand that pets are a part of your family, and we treat them as such. We offer a wide range of grooming services that are tailored to meet your pet's unique needs. Our experienced and knowledgeable staff is always happy to discuss your pet's requirements to ensure that they receive the best possible care.
Whether your pet needs a wash and a trim or a deeper clean, we have you covered. Our store boasts state-of-the-art grooming equipment and products, which allows us to provide high-quality services to all our customers. Additionally, we provide a point of interest for all pet owners, offering them a place where they can come and meet other like-minded pet lovers.
Our store is not just a pet grooming establishment; it is a place where you and your pet can feel at home. We understand the importance of the bond between pets and their owners, and we do everything in our power to foster that relationship. That is why we strive to make your visit as comfortable and enjoyable as possible.
In conclusion, The Groom Room Walton on Thames is a pet store that is dedicated to providing high-quality grooming services to pets and their owners. Our store is a point of interest for all pet lovers, offering a range of pet products alongside our grooming services. With our experienced staff, state-of-the-art equipment, and dedication to providing excellent customer service, we are confident that you and your pet will love your experience at our store. Visit us today and see how we can help you take care of your furry friend!
Photos
Location & Phone number
1-5 Terrace Rd, Walton-on-Thames KT12 2SS, United Kingdom
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews
"Candy is brilliant! Our double coated white fluffy dog loves her, leaves happy and is superbly well groomed. Also well priced."
"I urge for the management of this place to note this. These groomers are not puppy friendly and do not seem to know or have the empathy to handle a pup. Came for a our first puppy groom. My puppy is very good with touch and I’ve been conditioning her with water, hairdryer, touching face and nails and body. I am thoroughly disappointed with the service quality and the service itself. When I was dropping off my puppy, the groomer took her in her arms without conditioning first, embracing her in her arms in a hug and my puppy was trying to escape from her. Everyone experienced knows that some puppies do not like hugs from strangers and you shouldn’t be squeezing and hugging a pup that isn’t enjoying it; you are traumatising the pup. I nonetheless left her there with some worry on my part. When I picked her up, however, I noticed the goop around her eyes wasn’t clean and there were still bits around it. Now, I have a Shih Tzu and I am a dog owner who cleans their dogs eyes every morning as a routine. The next morning, my poor pup will not let me touch her face!! She is only 13 weeks and I’ve been working with her and conditioning for weeks, only to have a one hour trip to the groomer to undo everything. As I star this experience, one star is for the lovely smell of the pup when I picked her up. Her coat does feel silky and she is thoroughly cleaned. At what price I ask?"
"I had used this groomer for many years and had been happy customer. No longer. Not sure what has happened to staff and management but I have had two consecutive appointments cancelled within 12 hours of my appointment after waiting months for appointment. We cannot wait anymore as even with my own poor attempts to keep my dog’s hair at least trimmed enough to see, it is not enough. How can there only be one member of staff to do a full groom? If there is only one member of staff who can do a full groom and somehow they’re off sick for two months, you hire someone in addition who can offer a full dog groom as a dog groomers. A dog groomer is not just a dog wash service as they offered instead. A professional groomer does not repeatedly cancel with less than 12 hours notice. They must have had weeks notice. Unacceptable. Beware and do not use this “grooming” service"
"Always a great service here, the team are very caring and look after the dogs well. Hugh always leaves very clean and happy."
"Always nice and polite ladies ,and my dog always comes out happy so that means another to me ,happy dog happy owner."
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