The Jewellery Repair Workshop
12 High Street, Newport NP20 1GD, United Kingdom
About the Business
Welcome to The Jewellery Repair Workshop, a premier establishment located in the heart of Newport, United Kingdom. Our workshop is dedicated to providing exceptional jewellery repair services to individuals and businesses alike.
At The Jewellery Repair Workshop, we understand that your jewellery is not just an accessory, but often holds sentimental value and serves as a reminder of special moments in your life. That is why we are committed to delivering a superior level of workmanship and customer service that will not only meet but exceed your expectations.
Our team of skilled and experienced craftsmen use the latest technology and techniques to repair and restore your jewellery to its former glory. Whether you require a simple ring resizing or a complex restoration project, we have the expertise and tools to ensure that your jewellery looks as good as new.
Our services also extend to custom-made jewellery, where we work closely with you to create a unique piece that is tailored to your individual taste and style. From engagement rings to pendants, our team can turn your vision into a reality, using only the finest materials and craftsmanship.
At The Jewellery Repair Workshop, we take pride in the quality of our work and the relationships we build with our clients. We believe that jewellery repair is more than just a task, it is an art form, and we are dedicated to delivering exceptional results that will leave you feeling satisfied and delighted.
Visit us today at Arcade, 12 High St, Newport NP20 1GD, United Kingdom and experience the difference that our passion for jewellery repair can make. We guarantee you will not be disappointed!
Photos
Contacts
Arcade, 12 High St, Newport NP20 1GD, United Kingdom
Hours open
Monday:
10:00 - 16:00
Tuesday:
Closed
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews
"I had a wonderful experience at the Jewellery Repair Shop. I took in my late mother's engagement and wedding rings, they were just in my jewellery box, they were transformed into the most amazing pendant that I wear every day. I found the staff to be really helpful."
"Zero customer services skills. Went in girl at the counter didn’t make eye contact once. We could hear the woman behind the divider and she could hear us, but made the girl at the counter ferry comments and questions between us. Super weird experience. Yes the item brought in couldn’t be mended, but I was going to bring in a necklace and bracelet that had snapped at a later date. But I’ll go elsewhere now."
"I had an excellent experience having a necklace repaired at the jewellery repair workshop recently. I dropped off the item and showed the damage, the staff were attentive, helpful and listened to my concerns. The necklace was ready to collect on the date I was originally told, and was perfectly repaired. Prices are very reasonable, the staff here run a wonderful service I highly recommend them for jewellery repairs."
"I'm thrilled! I had two pairs of favourite earrings. One I really didn't think could be fixed (a piece had snapped off) and one I thought would be difficult. Both were fixed within a week and given a general service (stick posts straightened, loose butterfly backs replaced etc) and polish and I'm just so thrilled."
"I was greatly disappointed by my experience of this business, when seeking a simple jewellery repair. Nightmare is the best description of my experience. I simply needed a new clasp and safety chain added to a Clogau necklace. Initially the safety clasp put on was so large that it wasn’t possible to put the pendant back on the chain as the catch would not feed through the link on the pendant due to its large size. . The safety chain added was not fit for purpose, as it could not be used if main clasp was in place. This was again due to the error in fitting the safety chain incorrectly. Both errors had to be explained to the jeweller. Finally after three return visits to the shop I had a refund and gave up. There was simply no understanding of what was actually needed from the staff . The whole experience lead me to the conclusion that this jeweller has no real expertise, skill or knowledge in repairing jewellery, even simple repairs. I will not be returning and would warn anyone else thinking of using this shop to proceed with caution before leaving your precious jewellery here."
List of local businesses, places and services in Cardiff
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos