Misbourne Valley Cattery, Kennels & Bunny Hotel

"Our Greyhound has just spent 10 days at the Kennels and was well looked after. She was her usual playful self when the staff member went to pop a lead on her to bring her out to us, a good sign that she had been cared for. The kennel was clean and she had inside and outside space."

"Irene and her team provide a real home away from home. Our dog is always well cared for and thoroughly enjoys her stays. They provide real peace of mind. Highly recommended."

"Bella, my 2 year old Bull terrier stayed here for the second time and it wasn't too much trouble. I trust them and it is a good value for money. She stayed for 11 nights and according to Irine, Bella had lots of fun and was spoiled by the team. I only missed having regular updates on how Bella was doing, pictures, etc. However, I asked for an updated and I got it. Bella has a special diet and when her food was running out, they called to let me know. Definitely next holidays she will be staying with them."

"Irene and her team provide a first class service at their lovely cattery. She provided great reassurance as we were worried about an injury Bear, our cat, had sustained just before our holiday. Giving him his daily medication wasn't an issue and she gladly took our call after the first night to let us know how he was getting on. We will have no hesitation booking Misbourne Valley again and would highly recommend it."

"**Read fully** I wouldn't advise bringing your animals here. Our two cats stayed in here for a week. The staff are quite brisk, they take your animals off you, put them straight in cages, they ask you questions and make conversation but also advise you not to say goodbye. My cat Leo went in with his whiskers perfectly normal and came out with a few of them chopped. I rang up the woman who has owned and ran the cattery for 50 years. She began by informing me, although she hadn't even seen the picture I sent or seen him in person, she could tell me categorically it didn't happen on her premises. She told me she was shocked I would suggest my cats whiskers were snipped in her home, but when I asked her how she would explain it she didn't know. His whiskers look like they've been snipped with scissors. She recommended I seek an opinion from a vet, though I don't know why you would need a veterinary degree to tell this, and was unhelpful and dismissive. Worst part? When I told her I would have to leave a review to inform people of the incident, she began telling me about her family members dying and how tough her year was, almost emotionally blackmailing me into not doing this. If you leave your animals in there and they come out looking differently, don't bother calling, she will dismiss it, discuss her personal life in a professional capacity and also warn you to watch what you write online like she did me. Nothing worse than someone telling you for a fact something they have no clue of, hadn't happened and not being interested in anything you have to say."