Turner Insurance Group
34-36 Princess Road West, Leicester LE1 6TQ, United Kingdom
About the Business
At Turner Insurance Group, we're dedicated to providing our clients with comprehensive and reliable insurance coverage that meets their unique needs. As a leading insurance agency in Leicester, UK, we take pride in offering personalised protection solutions that allow our clients to enjoy peace of mind while they focus on their day-to-day lives.
Our team of experienced professionals is committed to delivering exceptional customer service and building long-lasting relationships with our clients. Whether you're looking to protect your home, business, or personal assets, we have the resources and expertise to ensure you're fully covered.
At Turner Insurance Group, we understand that insurance can be complex and overwhelming. That's why we take the time to explain your policy options in simple, straightforward terms, so you can make an informed decision about your coverage.
We offer a wide range of insurance products, including auto, home, business, and life insurance, as well as specialised coverage for high net worth individuals and international clients. Our policies are backed by some of the most reputable insurance carriers in the industry, ensuring that our clients receive the highest level of protection.
When you work with Turner Insurance Group, you can trust that we have your best interests at heart. We're committed to ensuring that our clients are satisfied with their coverage and are always available to answer questions and address concerns.
Visit us today at 34-36 Princess Rd W, Leicester LE1 6TQ, United Kingdom and let us help you find the insurance solutions that are right for you.
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Contacts
34-36 Princess Rd W, Leicester LE1 6TQ, United Kingdom
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Great staff"
"Turner Insurance Group have advised us for over 10 years and have always acted with professionalism, integrity and courtesy. They have supported us by arranging cover when we bought our building, for various community and youth projects and mission trips overseas. When we've had to claim, the service has been exemplary. The service is always personal, with great attention to detail - we have never felt like just another customer. Highly recommended - we greatly value the support and professional advice."
"I don't have a bad word to say about Turner Insurance Group. All their staff are helpful, knowledgeable and professional and they are a pleasure to deal with. I wholeheartedly recommend them."
"Turner Insurance Group are a lovely bunch of people & a pleasure to work with. David Scuse in particular is professional, reliable and entertaining to deal with - couldn't recommend them more!"
"I would not use this broker again. I was treated badly and they refused to acknowledge or apologise for their mistakes. I called to amend my household policy because I was going away for two months and needed cover for my valuable items while away. The cover was implemented but Turner, with the knowledge that I was abroad, wrote to my home address requesting payment of the nominal additional amount of £65. When I returned, I opened a letter from Turner stating the entire policy had been cancelled because I had not paid the invoice for the additional £65 that they had posted. The amount was very small in proportion to the policies I hold with Turner and the valuables insured. I would have happily paid this by card over the phone had they asked. I was available by phone or email but Turner did not call or email before cancelling my entire policy. Upon raising the issue on my return, I was met with a stubborn refusal to acknowledge any shortfall by Turner and no hint of empathy let alone apology. The response was exactly the same when I took the issue to management level. I have been a customer for nearly ten years and was saddened to be treated this way after being such a loyal customer. I will never deal with Turner again."
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