Room To Grow Ashley Lane, Shipley BD17 7DB

"DO NOT USE!! Paid for a bed, to be then told it was out of stock, and that they would have to cancel my order. Still waiting for a refund 16 days after cancelled order. They never answer the phone and now not replying back to my emails."

"We ordered the Jubilee Bunks beds and I wish we had read reviews prior to purchase. Our thoughts were let’s give some business to a smaller company that appear to have a premium product. We have parted with over £800 so not a small amount at all. Mattresses arrived promptly, bunk beds were delayed and delayed and delayed. Finally they arrived about four boxes in total and were not easy to assemble and definitely required two people at certain times. As putting together we noticed about 6 separate pieces were either chipped, missing paint or cracked. Not the premium we were hoping for! Nevertheless we had already dismantled the other boys beds so we had to continue. Once up, the beds are nice, sturdy but are creaky. Next we unpacked the mattresses and threw one straight onto the top bunk as the boys were keen to play up there. Course they were it’s bunk beds! The mattress turns out to be too small, in fact both are. The defects and small mattresses were all reported they agreed a small refund with the issues and sorted a delivery of new mattresses but when they arrive they were also too small. You have to be really bad at your job to mess things up so many times it appears basic checks aren’t taking place or worse just being ignored in the hope they get missed. We’ve now ordered new mattresses elsewhere from a reliable retailer. We live in a 2 bed flat but have 4 unwanted mattresses lying in our hallway, we keep ringing to find out when they will be picked up and of course, true to form, any date provided for pick up never actually materialises! They won’t return the money without receiving the mattresses back so we are stuck with them until they can work out the basics of logistics. This company is desperately poor at everything they do and don’t even have a good product, they’ve ruined what should have been a really exciting experience for a family. We understand mistakes can happen but when the mistakes start racking up so quickly with no customer care whatsoever you wonder how they stay afloat. AVOID THIS COMPANY AT ALL COSTS!"

"DO NOT USE. Owner doesn't care. Bought the Estelle set, expected reasonable quality for the price, panels in all 3 pieces had laminate chipping off. 6 weeks to replace them and when they came they were damaged also. Returned the goods , then the courier did not turn up after taking a days holiday to wait for them , owner doesn't really care despite 8 weeks of having bits off furniture all over the house and despite reaching out to her private email address... . Next did a much better job .... AVOID room to grow."

"My little girl absolutely loves her new bed! I can't fault this company at all, everything came within the timeframe suggested and it's such beautiful quality!"

"We bought the Breeze Mid-sleeper for our daughter and I can can honestly say, she absolutely loves it. It's made bedtime easier as she's now excited to sleep in her new bed. She loves making dens underneath and although it's a large bed, it's given us a lot more space in the room, with the draws and space underneath. I found the website experience really easy and informative. I'm always conscious when buying anything for my kids, but there was plenty of information on the website to reassure me it was right for us. My order came on time and I was kept informed by the courier so I could make sure we were in to take delivery. I'll certainly be coming back when my youngest is old enough for a mid sleeper!"