Tiger Tiger Cardiff Greyfriars Road, Cardiff CF10 3AE

"huge disappointment with the Venue that was attended on Saturday. I have attended the venue many times before, where we were greeted at the door, taken to a dedicated VIP area and looked after. Drinks were on the table and all in all we had a great time. This was not the case this time around! When attending I told the door man that we had a table booked. He told me to go and see someone at the bar. After waiting for 15minutes, the bar tender told me to find a table and then come back for my drinks order. We found a table, but it was messy and other party goers were dancing on tables around us. We then waited another 15 minutes to get served. I asked for drinks to be bought to our table, but they said they didn’t do that. We then ordered 8 lagers, 2 ciders, gin & tonic and a whiskey. We asked for draught stout, but this was off. The selection was very, very poor. After starting to drink the lager (pilsner) we all thought that it tasted awful so went back the bar to complain. Again, we queued up and were told that we could have CANS instead, which were better. At this point I had enough and spoke to a manager and asked for our money back, but he said that he couldn’t do that, and we would have to request this via head office. He said that he would put me in a VIP area and reluctantly we agreed. It was so far removed from a VIP area, No heating, no entertainment and no atmosphere. We were then given 8 cans in an ice bucket, which tasted the same as the draft (Awful). We had a bottle of Rum, which was fine but to be honest by this time we just wanted to get out of there. So drank up as quickly as possible and left. Another group then entered the VIP area and left after about 10 minutes and even gave us their beers, which we didn’t drink as they were horrible. If I was to mark down my experience out of 10 it would be -10. Absolutely awful, I was very embarrassed that I took my guests there and will never attend again."

"First experience here.. really big venue and friendly staff. But massive shout out to James who was friendly and accommodating :) ."

"I have visited before and had a good night although last weekend when I visited for my birthday with a group of friends, Me and a few others arrived first and we were let straight in without payment but when the rest of our party turned up (who were black&Mixed) minutes later they were refused entry and when they explained that half of the group had already been let in they were made to stand out in the rain till the bouncer decided to make them pay! Won’t be visiting again seeing as there is a race problem!"

"COMPLETE SHAMBLES. On Saturday night we attended Tiger Tiger Cardiff and had booked the karaoke booth for 2 hours from 10pm to midnight. Firstly we were shown to the booth to see it was filthy dirty and the floor was all wet. The worker there openly told us that the booth had not been cleaned as we entered but made no comment about apologising for this. Secondly, the booth was unbearably hot to the point each person had to go and stand outside every 5 to 10 minutes. We were advised the air con had broken in there but yet again no apology for the inconvenience. Nor were we advised at time of booking or in advance after the booking was made by anyone that this was the case. There was nothing but a small battery powered fan that we each had to pass around one by one to try and be able to stay in there and use the booth for karaoke. Thirdly, the woman that took us to the booth and explained the rules was also incredibly rude and kept telling us to shut up and even said she ‘just wanted to finish her shift.’ She couldn’t have been less welcoming and unapologetic. The fact we paid £200 for 2 hours in this state is completely unacceptable and we are all pretty disgusted. I am not normally someone to complain but this has given me no choice to contact you. It’s utterly appalling and none of us would return to your bar again because of it. It was our works summer due and quite frankly your organisation put a dampener on the end of the evening. Complete waste of £200 plus all the drinks we bought on top. Go and spend your money elsewhere this place is the biggest rip off!"

"Not a place to go if you are non white. A Group of Black Guys booked a table as part of a Stag do and we were refused entry. The female staff member was accommodating and would of let us in, but the bouncers were intimidated by our presence. Another guy with long dark hair came over and advised he would call the Police if we did not leave and did not explain why. This club does not embrace its diverse clientele. Avoid."