Polimil Ltd 5 Frog Island, Leicester LE3 5AG
About the Business
Polimil Ltd is a premier clothing store located in the heart of Leicester, United Kingdom. As a prominent establishment in the area, Polimil Ltd serves as a point of interest for locals and visitors alike. Specializing in high-quality clothing, Polimil Ltd offers a wide range of products designed to meet the unique needs and preferences of every customer.
At Polimil Ltd, we believe that quality should never be compromised. That's why we source our products from the best suppliers and manufacturers in the industry, ensuring that our customers receive only the finest clothing available. From outdoor clothing to tactical gear and everything in between, we have something to suit every taste and budget.
Aside from our exceptional products, Polimil Ltd is renowned for our exceptional customer service. Our friendly and knowledgeable staff are always on hand to assist you with your purchase, providing expert advice and guidance to help you make an informed decision. Whether you are shopping in-store or online, our team is dedicated to ensuring that you have a seamless and enjoyable shopping experience.
Located at 5 Frog Island, Leicester LE3 5AG, Polimil Ltd is conveniently situated for anyone in the area. Our store is easily accessible and offers ample parking, making it a convenient location for a day of shopping. We also offer a range of delivery options for our online customers, ensuring that our products can be enjoyed by everyone, no matter where they are in the country.
In summary, if you're looking for high-quality clothing and exceptional customer service, look no further than Polimil Ltd. As a leading establishment in Leicester, we take pride in everything we do and are committed to providing our customers with the best possible experience. Visit us today to see what we have in store!
Photos
Hours open
Monday:
Closed
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 19:00
Friday:
09:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Been a customer (intermittently) for 6 years approx. Mainly Magnums and 5.11 kit. Never had to use customer services so no comment on that but there prices are good and they deliver promptly, that's all I ask for so more than happy my end."
"Ordered trousers. Never received them. Un-named Customer service agent blamed me for not being in. Despite Courier (Hermes) not dropping with a neighbour or allowing alternate direction for delivery. It’s not the Stone Age! Just received screen shots and more blame from Polimil. Failed to receive a full refund as their T&C’s lift £6 from you if their courier doesn’t deliver. Absolute waste of time and money for all involved."
"I ordered a pair of boots from polimil and after a month the sole began to come off. I returned them for an exchange and received another pair. When I recurved the second pair the lace loop was damaged on arrival. I again returned them and called regarding their return policy as it was costing more money to return. The person on the phone told me they would call me back that day. A week later I called them and asked what was happening and spoke to a vey abrupt person so I cancelled my order. I would not use them again or recommend them. Awful service."
"I ordered a pair of YDS Boots from the website on 19/10/2018 and then received an email stating there was a discrepancy with the stock and they had to cancel my order after accepting my order and taking my money. The management did not even have the decency to ring me in person and tell me my order had been cancelled instead they hide behind an email. I am very unhappy and have told my friends, family and work colleagues about my negative experience with Polimil. I most certainly will never be ordering from them ever again. Word of mouth goes a long way. It is difficult to build a business, but very easy to lose business with poor customer service ran by incompetent individuals."
"Pros. Customer service was very good. Andy was polite and helpful and my refund was arranged same day. Cons. Both of my items were out of stock and the offered replacement was unsuitable. Overall 5 star for customer service but 1 star for the company. If I can't buy the items I need then there's no point shopping here. All it would take is a live stock system to be in place to prevent customers from wasting their time."
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