Escentual Head Office
Vanguard Way, Cardiff CF24 5PG, United Kingdom
About the Business
facility.
Welcome to the Escentual Head Office, located in the heart of Cardiff, UK. As a leading establishment in the beauty industry, we remain committed to providing top-quality products and exceptional customer service to all our clients.
Our Head Office is situated at Unit 1, Neptune Point, Vanguard Way, and is easily accessible from major motorways and public transportation. Our state-of-the-art storage facilities allow us to maintain optimum freshness and quality of our products at all times.
As a point of interest, visitors are welcome to tour our Head Office and explore our extensive range of beauty and skincare products. Our knowledgeable and friendly staff are always on hand to answer any questions and recommend tailored products to suit individual needs.
Escentual Head Office is a proud host of various industry events, seminars, and training sessions for our staff and clients to keep everyone up-to-date with current trends and industry developments.
At Escentual, your satisfaction is our top priority. We strive to provide nothing but the best customer experience and top-notch products that meet the highest quality standards. We're excited to welcome you to our Head Office and invigorated by the opportunity to share our passion for beauty with you.
Contacts
Unit 1, Neptune Point, Vanguard Way, Cardiff CF24 5PG, United Kingdom
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
11:00 - 19:00
Reviews
"Check the use by date on your sun protection. My chosen product was two years old and would last only one further summer. Better, buy in a shop where you can check this yourself."
"Fast, efficient service. I've ordered twice from Escentual now and cannot fault them. Their prices and offers are excellent. And they add in a couple of free samples / products. A 'save-and-use-again' company. Thanks :)"
"Fabulous fast service and amazing value especially if you take advantage of special offers. Wide range of premium brands. Sign up for emails and get notifications of special discounts"
"I would not give this company one star if I could help it. Apalling. I ordered an Estee Lauder perfume gift set. The price was comparable to elsewhere but I chose to order through Escentual due to there being a free 'facial set'. It came but the free gift wasn't included. I've since had an email exchange with Nikki in customer services who said that there is video of it being packaged, and in other words I must be lying about it!! I have asked for a return out of principle, but received a generic reply. I am afraid to return the item, as I don't know if I will receive a refund, given their apalling attitude. Would not go near this company again and I would suggest thinking very carefully about purchasing from them."
"I’ve used this company for over 10 years now and have never had a problem. There’s lots of high quality beauty brands and perfumes at lower prices. The website is easy to navigate, offers are clearly communicated and I love the pretty penny reward scheme. Deliveries have always arrived on time and without issue. A fast and reliable service. I’ll continue to use this company."
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