Well Pharmacy 100 Holmesdale Street, Cardiff CF11 7BW

"Homlesdale st cardiff.. two months prescriptions .. never applied for . Repeat every month.. never use them again.. never put into the doctors for my Repeats.. on crutches so struggled to doctors to get them myself.. text service is a samples too.. they need to wake up.."

"They told my freind to pick up his meds this morning they are not even open on a Saturday and has left him all weekend without heart medication thank you very much not so well chemist"

"Try to avoid this pharmacy. They are a shambles of an operation. Gave them 3 attempts and all 3 have been shocking. Don't know what they do, don't keep records correctly, it's completely mismanaged. Gave a prescription last time, was told come back after 90 minutes, came back after 105 minutes only to be told they don't have it. I'm shocked at how badly its managed"

"Not fit for purpose. Every single time I use this pharmacy to collect my repeat prescription it takes two weeks to actually receive the prescription, then a third week to collect all the items they missed off. Each time I phone to order it the phone rings out, so I end up going in, waiting to order my prescription, at which point I am told it will be in in two working days. I give them five. Upon going to collect my prescription having given them lavish amounts of extra time, not once has it been in store. Usually either they or the GP have lost it. When it is eventually located/re-issued half the items are always missing (I only have four items on my repeat) and then I have to go through the whole rigmarole again to get the other half of my prescription. Thankfully none of my medications are time critical, nor is it dangerous for me to miss doses, however I can only imagine the stress it causes for those on anti-epileptic medications, for example. By the time I have everything I need it's usually been three to four trips to the pharmacy, culminating in well over an hour of waiting, across two to three weeks. By this point, it's time to order my prescription for next month..."

"This pharmacy is very unprofessional and quite rude at times. This month is the 4th month they have forgotten to deliver my very important medication causing my siezures to start up again. When you make enquiries they are so uncaring on the phone even to the point of not really listening ,this shouldn't be allowed to continue for the safety and health of patients."