Lyons Bowe Solicitors | Frome Waterloo, Frome BA11 3JB

"Very good although I seemed to be transferred from one office to another and sometimes didn't really know who was in charge of my sale. Everybody I had dealings with at Lyons Bowe was professional whilst remaining friendly and the sale ran smoothly so no complaints."

"Quick and responsive onboarding to be placed with a fee earner. Clear support during a purchase. Very trusted."

"I would not recommend Lyons Bowe at all. Despite saying from the outset that I wanted my conveyancing to be handled by one person (a solicitor), I had to deal with about a dozen different people in various 'teams'; many of them were inexperienced and unqualified people. This mode of operation was never explained to me; I would have chosen another firm if they had. Every time got through on the phone they had to find my file on their system. In my initial 'welcome pack' I was told the name of a solicitor in charge of my case. I never heard from him. On two occasions someone sent demands for money which had already been paid. Maybe I like old-fashioned service, but on one occasion was asked if I minded a call back as the person had to collect her child from school. Fact or excuse - either way it is not what I expect from a legal firm. On the one occasion I called into the office I was confronted by girls in very casual dress, not proper business appearance at all. I had on more than one occasion to do the chasing of purchasers and sellers via estate agents - work that the company could or would not do. Even after completion, I had to ask for paperwork that had been promised verbally. If you want a casual operation (but charged at professional fees), then Lyons Bowe is the legal firm for you."

"Sarah Evans and Holly Reynolds were an absolute joy to work with from beginning to end. I anticipated a traditionally laborious conveyance, but it was quite the opposite – they're knowledgeable, communicative, human, kind, and went way, way over and above for me. I was lucky to have them."

"The team have been incredibly supportive through what has been a challenging sale. Consistently professional, yet human and relatable! They have been efficient and made the process as straightforward as possible, which has helped to provide peace of mind in the inevitable ups and downs of moving."