CarShop Service Centre - Cardiff Penarth Road, Cardiff CF11 8TT
About the Business
Welcome to CarShop Service Centre β Cardiff, your one-stop-shop for all your vehicle repair and maintenance needs. Our establishment is located at Gulf Works, Penarth Rd, Cardiff CF11 8TT, United Kingdom, making it easily accessible for our customers.
As a point of interest in Cardiff, we are dedicated to providing high-quality and efficient services to ensure your vehicle is running at its best. Our team of skilled technicians are trained to handle all types of vehicles, whether you drive a car, van or even a motorbike.
At CarShop Service Centre, we offer a comprehensive range of services such as car servicing, tyre fitting, brake repairs, wheel alignment and many more. We use only the latest tools and equipment to guarantee that our work is top-notch and efficient.
Our team of experienced technicians also make sure that they explain any issues with your vehicle in a clear and concise manner. We believe in transparency, and so we will only recommend necessary repairs and services for your vehicle.
We understand that vehicle maintenance can be a costly affair, which is why we offer competitive pricing and special deals to make sure that our customers don't have to sacrifice on affordability when it comes to quality.
At CarShop Service Centre β Cardiff, customer satisfaction is our top priority. Whether you need a simple oil change or major repairs, we are here to offer you the best service possible. Contact us today to book an appointment and experience the difference in our services.
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Location & Phone number
Gulf Works, Penarth Rd, Cardiff CF11 8TT, United Kingdom
Hours open
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews
"Darius was very helpful in sorting out my car."
"Miss sold and poor aftercare service where do I start.... First issue came when I was sold my paint protection service - was advised that this would cover for any minor damage/ rust that occurs on the vehicle and to claim I would simply call Guardex to process claim and get it fixed . After purchases my vehicle I noticed a stone chip on my roof that was rusting . I called the Cardiff center to check the right process as was guided as i was when purchasing the agreement but only to find out this is incorrect and basically is a rip off product and I had been lied to as it only covers ''fading'' . I rung up and asked to raise a complaint and was advised some one will be back to me to discuss this , SHOCK! No one called back or attempted to respond and its been around 3 months. I took my car for an M.O.T and the service line was also on , I was told the car was serviced when I bought in (February) and it doesn't need one yet and just to follow the 12 months / 10,000 miles. Out of curiosity I rang 2-3 days ago to check the service date and mileage on the service and it was actually done in November ! So when I questioned if I can book in for a service now as I am paying a monthly price I was advised there was not enough 'funds in the pot' although I was lied to about the last service date. When I questioned when would I be able to take the service out free of charge as I was 'pushed' into buying a service plan they advised it would be January next year although this would then mean the car being 2-3 months without a proper service. I asked for a call back immediately and for the service plan to be cancelled and a full refund and I have still got no response , I spoke to the chat team online to get more assistance as when you phone up 99% of the time they do not know what day it is never mind how to do their job, anyway I spoke to some on on the chat and they explained their going to look into it and never came back to me and the chat got ended. Not only has this company failed to raise a complaint or action it they also do not care about you one bit once you have the car and they have the sale. DO NOT SHOP HERE IF YOU WANT AWFUL CUSTOMER SERVICE AND AFTER CARE !"
"I had a few problems buying my Jeep, but since I have had it all problems have been sorted very quickly and efficiently thanks to Leon at Cardiff."
"Great customer service skills. Fast and effective communication with reasonable prices for a high standard of work. The video explaining the work needed, paired with the audio from the technician is a great touch. A very happy customer who would highly recommend this company. I will definitely become a regular customer 10/10."
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