Bosch Car Service- A1 Diagnostics 64 Sloper Road, Cardiff CF11 8AB

"Total rip off stay away !!! Just to make the story short, they kept my car 2 days there so at the end they gave me a piece of paper where they wrote every single word i told them about my problems before leaving the car to them and charge me 100£ they have all the tools for nothing if they dont know how to use them"

"Excellent service, they've fixed 2 separate issues on my Range Rover including door locking system faulting and start/stop button not working, both with a very quick turn around time (1 day). Reliable, friendly and they know exactly what they're doing. I wouldn't hesitate in taking your car here before going to the expense of the main dealer."

"I took my BMW to this garage to get it diagnosed after certain electrical systems stopped working, they told me that the footwell module needed to be replaced and quoted me £766, this was alot more than I thought it would be but I assumed it was still cheaper than what BMW would charge so I told them to go ahead and fix it, out of curiosity I called BMW anyway and they quoted me £550 for the exact same repair, I left the car with A1 for repair since they already had it and it would have been inconvenient for me to take it out and move it to BMW, they had also told me that a second hand footwell module could not be fitted and reprogrammed to the car however after the bad service I received I looked it up on Google and apparently this is not the case, there are places that repair/install second hand FRM's for a huge amount cheaper, the icing on the cake is that they had also badly damaged one of my alloy wheels, it looks like it was curbed and that whoever did it didn't stop moving until the entire edge of the rim was damaged, it will now need sanding, filling and respraying, A1 has denied doing the damage and even said that they checked their CCTV and that the car was never parked close to anywhere where the damage could be done, this is clearly not true as when I got into the car to drive it away the passenger side mirror was facing the floor, if someone had not parked close to anything they would have had no need to move the mirror, I believe someone adjusted the mirror to see whatever it was they were scraping the wheel on and forgot to move it back to it's original position. Best to avoid this garage if you don't want to get over-charged, lied to, and have your car given back with damage which they will deny doing. Thanks for nothing A1, I'm sure Bosch will really appreciate having you represent their brand like this."

"Good service and polite/helpful staff, offered a coffee and my car was ready by lunch time. When I got home I was disappointed to find the bottom of the car hadn't been cleaned well. Marks still visible and could see where the cleaning cloth had and hadn't been,and the windscreen still had marks on it. Boot wasn't cleaned (I left a few things in there so that was possibly why). For a full service costing over 300 I would expect a sparkling car at the end of it."

"Had a clutch fitted on my Nissan Note. I was quoted just under £465 to do and whilst not the cheapest was a lot cheaper than the local Nissan dealer. The car was dropped in just past midday hoping for it to be completed the same day. Unfortunately it wasn't but it was ready..just in time as I needed the car back for a service elsewhere . It was ready n time and they did a perfectly good job. A star lost because I had to chase them regarding the collection time but otherwise ok."