Bupa Dental Care Coventry Binley Road, Coventry CV3 1JD

"Took my money for an implant and crown (I originally just wanted a standard NHS appointment). Within a week of the procedure the screw came out and the aftercare that followed was both unsupportive and depressing. I still have part of an implant in my mouth (which has healed) they also have hold of my money that I had to pay up front for a crown. The manager will argue with you, they’ll cancel and move appointments with little to no notice. I’ve spent £4000 with this practice and all I have to show for it is an extraction that I originally hoped the NHS would do as I was on maternity leave! (I had to pay private apparently!). I’m sadly still paying my family back for something that didn’t work!"

"This Dental centre gave me the most easy and painless experience I have ever had at a dentist's. I used to be afraid to go to the dentist because of bad teeth from when I was younger and that, of course only worsened the issue. I got an appointment within 1 week. My dentist, Dr Uddin, was professional and friendly so I was not as worried. My dentist thoroughly checked my teeth and made a comprehensive dental plan that was adjusted to my level of comfort by my request. I was made to feel comfortable and I felt my dentist actually cared about getting the best outcome for my dental health. I cannot recommend this practice enough for high quality healthcare and treatment for patients."

"Very poor service as an NHS patient. Originally went for a check up and needed further treatment, my follow on appts were cancelled twice meaning it was almost 3 months before the treatment could be carried out. I attended for 3 fillings, one of which fell out after 5 weeks, the other which I paid a “private rate” for as it was white, has been fitted poorly, causing me pain and difficulty flossing, and upon advice from another dentist needs replacing. In addition, when I tried to get an apt to replace the fallen out filling I was made an emergency appt for a check up even though they knew I required treatment. Very Poor service, would never pay privately here, poor shoddy work and discriminatory treatment to those who are NHS patients. Avoid."

"As a nervous patient, I can't rate this clinic high enough! From being greeted by the receptionist right through to the end of my appointment, the whole experience was second to none. The dentist I saw was incredibley professional and reassuring at the same time. Everything was explained to me and I walked out of my appointment filled with positivity Thankyou so much. Emma Bridgewater"

"In summary, I found this clinic money hungry - I never would have thought that I'd pay £1k less for an implant in London compared to what I was quoted in Coventry?!!! And with the clinic in London, they had the tech onsite for all scan types needed to prep for the implant (so significantly cheaper and more convenient and specialised set up). Also, odd that the clinic in London didn't present the same concerns and push me into having more work done . . ."