Halfords - Newport Road (Cardiff) 503 Newport Road, Cardiff CF23 9AD
About the Business
Welcome to Halfords, located conveniently on Newport Road in Cardiff! Our store is a one-stop-shop for all your cycling, automotive, and technology needs. As the UK's leading retailer of bikes, cycling accessories and repair services, our bicycle store boasts an extensive range of bikes of all styles, sizes and price points. Whether you're a seasoned cyclist or just starting out, our friendly and knowledgeable staff are always on hand to help you find the perfect bike and accessories to suit your needs.
But Halfords is not just a bike store - we also offer a range of car repair and maintenance services, including MOT testing, tyre replacement, brake checks and more. Our expert mechanics use the latest equipment and techniques to ensure your car stays in top condition, and can even offer a range of in-car technology upgrades to enhance your driving experience.
If you're looking for the latest tech gadgets, Halfords is the place to go. Our electronics store features a range of cutting-edge products, including sat-navs, dash cams, Bluetooth speakers, and much more. Our knowledgeable staff are always on hand to offer advice and guidance on the best products for you, and our store has a range of demonstration units so you can see for yourself how they work.
And of course, no Halfords store would be complete without our popular clothing store, filled with the latest styles and trends in cycling and motoring fashion. From waterproof jackets to specialist cycling shorts, we have everything you need to look and feel your best while out on the road.
Visit us on Newport Road in Cardiff to discover the full range of products and services we offer. With easy parking and a central location, Halfords is the perfect destination for all your cycling, automotive, and technology needs. Don't hesitate to contact us if you have any questions or queries!
Photos
Hours open
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 18:00
Sunday:
10:00 - 17:00
Reviews
"Had my vehicle serviced and mot done recently. The service was excellent the driver Keith collected my vehicle as arranged on time and brought it back to home address after the service and mot. All I can say fantastic service Keith was not only totally professional but was polite and a credit to the company ."
"I came in today to book a tech assessment to get a new radio fitted for my Nissan micra. The man who served me (I think his name was Dan or Dave) was so so helpful, going out of his way to help me and even staying on later to fit it for me the same day. I’m so happy with my new radio and can’t thank him enough!!"
"Came in looking for dust caps - first person we asked straight up said none there. We carried on looking for the other bits we needed and we were approached by your number 1 employee Connor Lewis; who actually cared about customer service. Suddenly there was dust caps in abundance of stock, and helped us out to look for the rest of the stuff we needed. Credit where credits due, most helpful employee on shift."
"Easy and painless to order and collect but not quite sure why 4 packs of Hot Hands Hand Warmers at a reduced price were £3.20 each…. But when I thought well while I’m here physically might as well buy another two, was charged £4 a pack? Queried but got nowhere."
"As a business Halfords has been around a very long time and can pretty much be considered as one of the most well known businesses in the UK and a family favourite for car care products and bicycles. But every now and then you get one member of staff to throw Halfords’ reputation for good customer service in the trash. Luke, working in the Newport Road store this morning was asked by a customer why it took so long to be served and that he had been waiting since 10am. Like could have simply said…. “I’m sorry sir, unfortunately we a little busier than normal and we have had a member of staff call off this morning. We appreciate your feedback”….. Luke’s reply was “ Everyone else has been waiting as well. What you want me to do about it?” Such a shame to have one member of staff make a customer feel under values in this way. I hope the management can put Luke through some retraining."
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