Sports Direct 10-12 Market Way, Coventry CV1 1DL

"This place has been here for years, good variety of stock, Staff are usually helpful but more staff needed by the shoe/trainers area only 1 or 2 helping 4/5 shoppers including me and having to wait 12 to 15 minutes especially when you just want to ask them if they have a certain size in trainers."

"truly awful experience. went in to buy some tennis trainers, found some we liked, was just given one show to try on. couldn't find anyone to say we wanted to get them so decided to go to the till and buy the pair there. the prepubescent boy at the till wouldn't radio for the other shoe saying "thats not how it works here mate" and refused to make the call to enable me to make the purchase. I'm a customer service manager and would sack someone on the spot if they spoke to one of my customers like that. I've now bought the same pair on Amazon."

"Vary bad approach of the staff. They are very rude. I visited the store on 04.10.2022 along with my parents and sister’s family to purchase a jacket for my father. My father was trialing the jackets and the time turns 16.30. Suddenly a staff came and asked us to leave the store as they want to close and I have requested him for one more trial and he asked me to keep all the jackets on the hanger and leave. It was very rude and a negative customer approach. Still I bought jackets worth 60 pound as my father was old and he just arrived UK and we need a jacket. I will never visit that branch again. I have also seen few others customers also been pushed out by the staff and one staff used abusive language to the customer when he questioned his rudeness. He asked that black customers using the word ‘Get out’ and ‘fuck off’ from the store."

"Good collections. But the staffs are showing unnecessary attitude, not polite which hold you from visiting again. They even hesitate to keep the shoes back in the boxes and will tell customers to do that job. Management should train the staffs how to deal with customers. Pathetic"

"The person at the front door was rude and decided not to let us in even though they were open to the public for at least another 20min; the area is dirty and unpleasant. We were going just as a last minute option to get some PE trainers but I will do all I can to never put a foot anywhere near there again."