ZARA 5 Shires Lane, Leicester LE1 4AN

"ZARA at High Cross in Leicester is an exceptional store that delivers a fantastic shopping experience. From the moment you walk in, you are greeted with a beautiful and well-curated selection of clothing and accessories that are always on-trend. The store is spacious and well-organized, allowing you to easily browse and find what you're looking for. The staff are friendly, knowledgeable, and always willing to assist with any questions or concerns you may have. One of the things I love most about ZARA at High Cross is their commitment to quality. The clothing is made from high-quality materials and designed with attention to detail, ensuring that each piece is built to last. The prices are also very reasonable, making it a great option for anyone looking for stylish and affordable clothing. The store also offers a seamless shopping experience, with a range of payment and delivery options available. And thanks to Google Maps, finding the store and getting there is a breeze. Overall, I highly recommend ZARA at High Cross in Leicester to anyone looking for high-quality, stylish clothing at an affordable price. The store is top-notch, and the experience is truly exceptional."

"Returned an item today. Was the second purchase of the same item with the same fault. After the manager checking the item I heard the assistant say “did she have the right receipt” . She meaning me. As though I was trying to return something in a dodgy way. I had already should the QR code with the correct item on there. It’s not the first time I have witnessed rudeness from staff in the Leicester store."

"Manager working on Fridays is one of the rudest, most unprofessional people I’ve ever met. The cashier at the return desk was nice and helpful, however the customer service will make me think twice before entering the shop again."

"Awful customer service. Wanted to exchange a dress as was wrong size. Was told I could not as my receipt was 2 days ‘out of date’. I explained that when I brought it the man on the counter said this would be waivered as it is Christmas and the store would happily honour exchanges at Christmas time. The manager on the day made me feel like a criminal for wanting an exchange. Said I needed to ring customer services and get a ‘case number.’ She said that it was her decision not to honour the receipt. Such a rude horrible lady. Will never be using any Zara store again after this experience. Totally disgusted"

"So there is a lot of lovely stuff to see in the castle and a rich history. However there is a vast amount of castle not open to the public. This side of it can be done in an hour or so. This means the majority of the activities are walking round the grounds. Frankly some aspects of this has seen little to no effort aesthetically and a tad disappointing and if it was wet weather would be unpleasant"