RCI Bank UK Denham Way, Maple Cross, Rickmansworth WD3 9YS
About the Business
RCI Bank UK is a leading financial institution based in the United Kingdom that provides a wide range of banking services to individuals and businesses. Situated at the prestigious Rivers Office Park in Rickmansworth, the bank is conveniently located for customers from all parts of the city.
The bank is fully licensed and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA), ensuring that all its operations adhere to the highest industry standards. RCI Bank UK is part of RCI Banque, a global financial institution that operates in over 35 countries worldwide, giving it a wealth of experience gained from over 30 years in the industry.
Customers of RCI Bank UK enjoy a wide range of banking services, including savings accounts, fixed-term deposits, and digital banking options. The bank places a high value on customer satisfaction, and thus runs a robust online banking platform that provides convenient, secure and efficient access to banking services. In addition, the bank also offers competitive rates on its products, making it an attractive choice for those who want to maximize their savings.
RCI Bank UK is more than just a financial institution; it is also a point of interest, attracting visitors from all over the world who are interested in the banking industry. The bank's expert staff are always on hand to offer advice and guidance to anyone who wants to learn more about how to manage their finances effectively.
Overall, RCI Bank UK is a top choice for anyone who wants to bank with a reputable, reliable, and modern financial institution. With a focus on innovation, accessibility and customer satisfaction, it is no wonder that RCI Bank UK is becoming increasingly popular among discerning customers across the UK.
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Location & Phone number
Rivers Office Park, Denham Way, Rickmansworth WD3 9YS, United Kingdom
Hours open
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 18:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews
"Shocking bank. They have thousands of pounds of my money and I can’t get to any of it as I’m locked out for a password. I’ve spent the best part of 10 hour phoning on different days and no one picks up. No one answers any emails and certainly no one calls you back even though I’ve left my number on several occasions. A week and a half and still nothing. DO NOT USE THEM, NONE EXISTENT CUSTOMER SERVICE!"
"Absolutely shocking bank! I opened an account with this bank without looking at the reviews. Biggest mistake. I transferred money to the account no problems but I decided I just wanted to keep my money and have sent loads of emails and private messages but had no reply. My 14 days to get in contact are almost up so my money will be locked for 2 years. Also been on the phone over the last couple of days all 1 hour+ and still they haven’t answered. Absolutely shocking"
"I’m a new customer, as I write I have been waiting almost 1.5hrs on hold to reset my online bank password. Very disappointed. Similar issue to previous review, I entered my details exactly as I set them up (my computer automatically saves passwords when I create them) but refused entry and account locked after 3 attempts. Update: got through to someone (after 1hr 32mins on hold) who was very polite and apologetic for the wait, not his fault. Sorted the issue quickly. Management need to invest in more staff to cover busy hours!!"
"While I have absolutely no argument with the clear account information and decent interest rates, I have found it impossible to confirm their advertised customer service. I have repeatedly held the line for a telephone conversation for up to 48 minutes before losing patience. Email contact promises a response within 4 working days. This is not a bank that deals with urgent requests."
"Early last month was looking for an instant access account that paid a good rate of interest (1.98%) on a monthly basis. Their Freedom account ticked the boxes and was easy to set up on-line. I received texts to confirm the paying in of any amounts. I have rung their helpline a couple of times and the calls were answered quickly and professionally. Would consider them for fixed rate bonds etc in the future."
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