JN Bank UK 410 Brixton Road, London SW9 7AW

"The bank is very slow and needs improvement 2 years im still trying to get my money."

"Shocking communications I am completely stressed out speaking to them and have even had the Jamaican team ringing me it's completely unacceptable.I would never had anything to do with them if I had known."

"Absolutely disgraceful Customer Service and I use the term Customer Services very loosely. I could not log on to my account because when I try to log on it asks me security questions which I had never even picked as my security. I have called JN Bank on many occasions regarding this. However yesterday their Customer Services surpassed themselves. Three of their Customer Services agents actually cut me off when they could not be bothered to dive the issue. One of them said she would send me a new link but not to access it as she would call me back in 10 minutes. Eventually after calling them for over 2 hours a Customer Service agent went away whilst I was on the call to find out why I could not do what I wanted to do and she solved it. It was because the account I have was a holiday a:c therefore I could not do transfer online. I really do not like putting down my own people in this way especially being British born but it was frustrating & disgraceful. I am actually booking an appointment to close this account and will take my money elsewhere as when I relocate to Jamaica I do not want to deal with this shabby behaviour towards customers. I have now opened a bank a/c with one of the other Jamaican Banks here in London and what a difference. JN Bank you should be ashamed of your selves."

"I have been trying to consolidate my debt for some time now with no luck…… up until 2 days ago. I applied l, sent requested documents over and in less than 24 hours the funds were in my bank! From signing the documents to receiving payment was no more than 5 minutes. So far my experience has been a pleasant 1 thank you for making it easy."

"I wanted to settle my loan but JN bank don’t like doing this at the end of the month coz they want to make another months interest out of you. Advisor states it has to be 2 days because they work out what you owe. Obviously they don’t use computers and use chalk and slate to work these out - probably on a abacus!"