John Preddy & Co Ltd 41 Moorland Road, Bath BA2 3PN

"Booked to have my covid injection today 9.30am in Preddy chemist , Moorland Rd. The lady who was doing them was walking around ‘slowly’ doing nothing just wandering - I asked if we were going to get on with the vaccines as I was now 6 minutes late going in ( with work to go in too, she seemed not to be even starting the process ) she said - the computer isn’t on - my answer was - that’s because you haven’t turned it on. She looked at me and said do you want to come in. I said yes and went into the room. She asked one question - have you had a reaction to a covid injection before? I said no. She did not ask my name she did not ask if I had any medical conditions - of which I have a serious one - all other 4 jabs I’ve had for covid - I have been asked to stay for a while to check I’m okay afterwards. So to make this clear she didn’t know my name only presuming I was the first person in the list. She had no knowledge of my background. She asked which arm - Then she put the injection in my arm with no warning When I said she was not being thoughtful or particularly kind and said I should complain she said that’s fine- I said it’s not fine to be complained about !! The man in the back of the shop looked and I told him what had happened all except the information about my medical condition. I am not happy with the care I’ve had today. I hope she was more polite to the others sat there waiting - all of which could hear what happened! She is a very unkind person in my opinion and one that doesn’t clearly care if she has the right person or not! She should not being doing that job with her attitude."

"Amazing customer service, knew what we needed and recommended us something that actually worked!"

"I highly recommend this pharmacy, it is much better than Boots. Richard the pharmacy technician is a legend. I use them for all my prescriptions and even got my Covid jab and booster shot there."

"Till staff are fantastic I'd give 5 stars however the pharmacy lady isn't could barely be bothered to speak to me. Told me to keep my cut elbows covered which I did but they got worse so went to another pharmacy who told me that i musu keep air to them to heal which they dod straight away. Also recently rang about my nan who was on morphine and itching and was told that morphine diesnt do that. Just checked side effects and it said itching is a side effect."

"Don't bother dropping in between 1 and 2. Anyone able to help you will be on lunch. And you'll be send off with a shrug and a snarky comment that it's your fault for not dropping by earlier."