DoubleTree by Hilton Hotel Bristol South - Cadbury House

"A weekend getaway for us. Lovely location and building. The hotel is secluded in a very quiet area, there are shops near if you need anything though. We had an issue with the TV, which was resolved quickly and efficiently. Breakfast was delicious, and the decor of the public areas is very good. The rooms are good, but they don't seem to follow the same extravagant style of the public areas, but comfortable and spacious. The added bonus is a gym and swimming pool. I would recommend visiting here."

"Lovely stay for two nights as a birthday treat. The staff were super helpful- couldn’t fault them. The hotel itself had a few substandard elements. The room we were initially allocated was a wheelchair accessible room. Would have been perfect for a wheelchair user, but for us the sink was very low and it lacked a bathtub which we were keen on. We were quickly and efficiently moved to a new room by the staff. The new room had a bathtub, however there was mould on the tap. The rooms also don’t have a fridge so we couldn’t keep our drinks cold. We were provided with an ice bucket instead and this worked for us. We were accidentally charged for drinks we did not buy at the bar as their till broke. But again the staff sorted this out for us very quickly. Lastly the hot tub in the spa wasn’t very warm but we still enjoyed our time in there."

"We stayed here for a couple of nights due to our central heating boiler failing. We wanted somewhere close to home and travelled down the road to Cadbury. The staff really looked after us, making us feel welcome and making sure that we had a room with a bath. Trust me when you have no hot water or heating a bath is a welcome distraction. We ate in the restaurant and had a nice meal and breakfast there. The room was clean and comfortable, just what we needed. Would we recommend the hotel? Yes we would :-)"

"The hotel and spa were lovely. We really enjoyed our stay, the staff and facilities. We were made to feel really comfortable and had a wonderful time during our three night stay. Some areas did need a little TLC, in terms of touching up paint and marks on walls in the room but overall it was clean and tidy. Not having a fridge in the deluxe room was a little unusual and was something we did need so kept items in the boot of the car as it was cold outside, also no hair dryer but I had brought my own so that was rectified. The restaurant is very nice, although there was very little options for non meat eaters or vegans. Whilst we do eat fish, a dairy intolerance meant that there was very little to choose from as most meals had cheese and/or meat. The fish and chips however - lovely. The breakfast was nice and veggie sausages were available for us on request. We also had to bring our own alternative milk as soya was only the available alternative milk, however there were other options in the spa which was lovely after a nice treatment. Despite the little issues here and there, a really positive experience and trip."

"Promised so much, delivered so little. We were put on the second floor and they use that corridor to run food from the kitchen to the event space, they had an event every evening of our stay, trolleys up and down the corridor all evening till late! The room was small, ment for a one night stay, no draws to unpack into, no fridge, no water in the room. Thus is supposed to be a 4 star hotel, no thought was given to the experience we would have stayed in this room. As for the cleanliness of the bathroom especially the shower! It was awful, I have never seen such a dirty shower in a hotel...a chair in the room was so stained, it should just be removed. We booked four nights, left after three! This is an awful hotel. I have no idea how this has a four star rating!"