DoubleTree by Hilton Bristol North Woodlands Lane, Bradley Stoke, Bristol BS32 4JF

"Good mid range hotel. Comfortable and quiet. Dinner menu a bit uninspired but well cooked. Breakfast buffet good and varied. Room clean with all the basics. Staff excellent."

"Really unimpressed considering this is meant to be a Hilton and is priced as such. Rooms are really tired and dirty from years of use. Not a housekeeping issue as the room was well presented with regards to bedding, tea and cup set up etc, more a general upkeep and maintenance issue. The bath was ingrained with years of dirt from people's feet, the shower head barely stayed upright as the little rubber gasket holding it up was worn out, and towels smelt like old chip fat? Only one robe provided which was thrown at the back of a cupboard, so didn't use and no slippers. The pool was nice and warm however slightly rude and impatient service at the fitness club reception. Had no information on arrival when /where breakfast would be, where the health club was etc. Given a keycard, didn't even tell us which way to head to the room, really poor customer service. Rooms have absolutely no sound proofing at all and you can easily hear conversations next door/in the corridor, and showers/toilets from neighbouring rooms. The breakfast was nicely cooked however and a good selection on offer. Overall wouldn't recommend this hotel for an overnight stay let alone more than one night!"

"Great location. Superb staff with a truly guest centric focus. Gym and pool are a bonus. Sadly whilst comfortable to stay for a few nights it is definitely in need of updating of bedroom decor and bathroom layout."

"The room is very out dated and the bed is so uncomfortable, every time you move in the bed it would creek, the mattress is very very hard. Room was not cleaned at all for the 4 days I was there and complained to the receptionist and still nothing was done. Everyday I had to go to reception to get coffee, tea bags and clean towels even thou I followed there instructions to leave towels on bathroom floor if I wanted clean ones but again they were still there when I came back 10 hours later. Bar and food prices are astronomical and the food was not very good at all, cold chips each time. Complimentary shower gel and shampoo had to collect 3 times from reception because they could not be bothered to replace the empty ones. Avoid this hotel at all cost."