St Augustine's Medical Practice - Keynsham Surgery Via Traversus, Keynsham, Bristol BS31 2GN
About the Business
St Augustine's Medical Practice - Keynsham Surgery is a top-quality healthcare institution situated at Block C, The Chocolate Factory, Via Traversus, Keynsham, Bristol BS31 2GN, United Kingdom. Our establishment boasts of a team of highly skilled and experienced doctors committed to providing top-notch medical care to all our patients. Our aim is to ensure that our patients receive comprehensive, high-quality, and personalized medical care that meets their individual needs.
We understand that health is of utmost importance, and that is why we have invested in state-of-the-art facilities and equipment to ensure that we deliver exceptional medical services. Our clinic is equipped with the latest technology to aid in diagnosis, treatment, and prevention of various medical conditions. From routine check-ups to complex surgeries, we offer a wide range of medical services, including general medicine, vaccinations, travel health, family planning, women's health, and chronic disease management, among others.
At St Augustine's Medical Practice - Keynsham Surgery, we believe that prevention is better than cure. This is why we offer preventative healthcare services such as health screenings, immunizations, and health advice to ensure that our patients stay healthy and avoid preventable illnesses.
Our point of interest is our dedication to ensuring that our patients receive the best possible care from our friendly and approachable team of health professionals. We believe that good doctor-patient relationships are essential in achieving positive health outcomes, and we work hard to establish trust and communication with our patients. Our team of specialists are always available to provide expert advice and support to our patients when needed.
Overall, St Augustine's Medical Practice - Keynsham Surgery is a healthcare institution that is committed to delivering affordable and quality medical care to our patients. We strive to make healthcare accessible to everyone, regardless of their financial circumstances, and we accept all major insurance plans. Visit us today and experience top-class medical care in a warm, friendly, and supportive environment.
Location & Phone number
Block C, The Chocolate Factory, Via Traversus, Keynsham, Bristol BS31 2GN, United Kingdom
Hours open
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Awful practice. Unable to communicate efficiently and respectfully towards patients. This isn’t all of the staff, some of the receptionists were lovely. Upper management poor, lacking empathy. One GP who I absolutely couldn’t fault - amazing at her job but very difficult to be seen by. Overall awful."
"Great service today firstly from reception staff in Saltford who tried really hard to get me a slot to see a doctor or nurse. Later I was rung and offered an appointment with Nurse Angela who had a slot due to cancellation. Nurse Angela dealt with my problem really professionally. Thankyou all for looking after me."
"Absolutely awful practice. Please do NOT register here it is totally pointless as they will go out of their way not to see you and they will make it impossible to ever get an emergency appointment. I registered 3 years ago and ever since I have ended up in RUH A&E with 6 hour waits every-single-time because they will NEVER EVER give us an appointment no matter what. Not to me, not to my toddler, nothing. Now if you are looking for some excitement and would like to treat your health like a lottery, this is the place for you as getting an appointment is as possible as winning on a lottery ticket with the system they run. Admin staff do not know what they do very well when it comes to patients but they are very well trained at firefighting people and keeping you away, that is their job really. Now when you do do get seen, it is yet another fight to have your concerns validated. I have received patronising offensive comments with the head doctor moving their head and saying in a funny voice, "now worried about cancer are we?" like I'm making a fuss for asking to be tested for health issues, disgraceful. I had to actively fight to validate every single concern and when they don't find the problem they act as it there is no problem instead of following it up because they have failed to resolve the issue. Overall, AVOID AT ALL COST."
"Stellar service here. Dr. Alexandra Ruth from dermatology is the sweetest doctor ever. She really listened to me and took great care in understanding my issues. I am very grateful. People at reception and staff are very lovely too, always smiley. Such pleasant experience! Thank you!"
"I use the repeat prescription form at the practice itself if I’m nearby, or the online repeat prescription service. Both have always been very efficient without any delay, and my prescription is waiting at Boots 2 days later. Couldn’t be simpler or more convenient. And I always find the Practice reception staff welcoming and helpful too."
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