The Batch 8a Park Road, Barrs Court, Warmley, Bristol BS30 8EB

"Hired this venue for my wedding reception. I offered to tidy up on the evening after we finished but they insisted they take care of that so I explained that I wanted to keep everything including decorations for my memory box I was told they would collect it all and keep it locked in a room for me to collect another day I, I verified this a few times including on the night. I went to collect my stuff today to find i only have my centre peices everything else including my wedding cake ( which I never even got a slice of amd was going ro freeze for my first anniversary) my buntings, banners, posters, helium balloons, balloon stands , table clothes , wedding favours etc are all missing. On the evening the bar staff were more interested in getting drunk their selves rather than serving my guest, nearly everytime someone went to the bar they were waiting around a good few minutes while the staff were sat the other side of the bar messing around and drinking even when they saw guest waiting, the barman was up on top the bar dancing at one stage which I found extremely unprofessional and dangerous. And the cherry on the cake at one stage of the evening a group of us were stood by the door talking when suddenly the bar staff had taken half a pineapple from our food table and for some reason thought it would be funny ( while drunk and still at work ) to throw this pineapple so hard it flew across the length of the hall and skimmed my 7 year old nephews face bounced from the wall and splattered and a chunk then bounced and hit my 7 year old neice also.i have spoken to the staff regarding all my stuff that is missing and was told they were calling the chairman straight away to discuss what would happen and would get a call back straight away and I have heard nothing , iv tried calling multiple times but never get answered and then on my way out I notice my fruit bowl ( not a plastic party one but one I brought from my own kitchen ) was taken from the hall and placed out in the beer garden to be used as an ashtray. Absolutely disgusting service. The bar staff were completely unprofessional and behaved in disgusting manners constantly swearing and speaking inappropriately one even making sexual jokes with my brother which is disgusting way to talk to a customer regardless especially at a wedding reception with children around. No attempt has been made to appologise or rectify all my missing belongings. If your thinking of hiring the hall I would strongly advice not to"

"We went to a barbecue at The Batch and I was impressed by how well organised it was. The wait for the food was not too long and the prices were clearly displayed. The most exciting development is that you can get slush drinks in a choice of two different flavours for a reasonable price. The Batch is close to a nice, well equipped children's play park, so it's a good venue to visit with all the family."

"Local for me. Great place to book a party for your children. Good car parking. Also there's a large field on the club site and park for the little ones. Beers for the adults and squash for the kids. Also a good meals to order"

"Amazing customer service received. We booked a room for our son's first birthday party and even though we were notified that we would need to pay extra if we went over our alloted time slot they were extremely understanding that we had a very excited room of toddlers that can be hard to wrangle sometimes. We went over by 20 minutes because we were tidying up but they were helpful and kind and we would go back again for more birthday partys!"

"A great place, and the heart of the community. The Cafe is very popular. The function rooms are very spacious and immaculate. If you need somewhere to hold a meeting, group session or a party — Make this your first port of call."