Toolstation Frome Frome BA11 4RW
About the Business
Welcome to Toolstation Frome - your one-stop-shop for all your hardware and home goods needs! Our convenient location at Unit 1, Ashton Park in Frome, United Kingdom makes us the go-to destination for DIY enthusiasts, trade professionals or anyone looking for a reliable source for quality tools and materials.
As an established hardware store, Toolstation Frome offers a vast selection of products for both home improvement and professional projects. Our extensive range of tools, fixings, and protective equipment from high-end brands promises to meet your needs regardless of the complexity of your task. Furthermore, our convenient store layout allows you to quickly find what you need without any hassle.
Furthermore, our friendly and knowledgeable staff is always on hand to assist you with any queries related to your hardware needs. Their expertise makes it easy for you to choose the best product for your project and gives you valuable advice on how to use them effectively.
We take pride in our commitment to delivering excellent customer service, offering high-quality products, and competitive pricing, which sets us apart from the competition. We remain a point of interest for trade professionals and DIY enthusiasts, who keep coming back for our outstanding services.
Visit us today, and experience what makes Toolstation Frome the homegrown hardware store of choice for those involved in home improvement and trade projects.
Photos
Location & Phone number
Unit 1, Ashton Park, Frome BA11 4RW, United Kingdom
Hours open
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 16:00
Reviews
"Place is cheaper than most but customer service is shocking! A young girl who works there went out of her way to be rude and abrupt to me for no apparent reason. I was waiting for my turn while she was dealing with another customer who was searching for something in the catalogue for 10 min, fiddling with her phone. Then she went to collect the copper pipes he ordered and banged them on the counter right in front of me, hitting me in the face. No apology, nothing! When I finally get to the desk, give her the account number and said I'm collecting stuff she replays "is not here yet, it needs to go around the world first you know!" And she made me wait for 15min! I will never go there again, I was told, people who work there are rude, but I didn't believe it till I went there myself."
"Brilliant service from Max at Toolstation Frome. I had a tightfitting, which needed light several bulbs re fitting which was complicated. Not only did Max source the bulbs he showed me how to fit them. Thank you so much Max - You saved me £40 and you went above and beyond customer service !!"
"Absolutely fantastic. The lady who served us was friendly and helpful. All we needed was something small. Picked up some leaflets with some bargains in. Store is clean and tidy. Not much parking but customers don't stay long so not really a problem."
"They didn't have the trousers I needed which was disappointing but the Lee, the lady who served me, was so helpful and friendly it was really a nice experience. Excellent service!"
"Today i waited 10 mins for the manager to finish his conversation about his holiday with some bloke at the front door, whilst his single staff member struggled with a complex refund situation. He then went to help his staff, then proceeded to move along the counter only to pick up and continue his conversation with his mate. I would love to say this is my first bad experience there, but its EVERY SINGLE TIME. I have a suspicion they are misogynists. Anyway - go to Screwfix on the other side of town - much nice people and the store is always warm."
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