Birketts LLP Victoria Road South, Chelmsford CM1 1NG

"An approachable, down to earth law firm, delivering first class law. Well-deserving of their top 50 position."

"Edit - The Team Leader was in touch and resolved the matter. Extremely please with how this was handled. Thank you! - Was so happy to be purchasing my first home with Birketts behind me. That was until tonight when I realised my solicitor had left the company promptly after exchanging contracts for us without any communication of her leaving or to who our case would be passed onto. Now I have no idea what updates we have missed and have no one to answer my questions in the weeks leading up to completion. A great company until now"

"Birketts take pleasure in making their clients' lives miserable. Before you can even begin a conveyancing transaction you need to provide piles of statements, documents and go through ridiculous ID checks and jump moronic hurdles. You will have a much better experience going through a small local firm with whom you can develop a personal relationship, rather than this faceless and huge corporation."

"I have worked with both Jonathan Insley and Nicholas West at Birketts. Jonathan helped me get started in my case with Nicholas taking over and see me through to the end. Both have been extremely helpful and professional. The value for money has been worth every penny. I would easily choose either of these gentlemen again if needed and would highly recommend them to anyone in need of legal advice."

"Birketts recently represented the first buyer in our conveyancing chain. Unfortunately there were some hiccups at Birketts end in which they indicated that they were ready to exchange, only for that retracted hours later. Although we were not their clients, I felt moved to leave a review on google outlining our unhappiness with this. Birketts responded immediately and took remonstrative steps to remedy the situation having apologised profusely. It turned out that unfortunately a trainee solicitor had made a few errors and this is what led to the inaccurate advice around exchange. It was an unfortunate situation as I think it can be quite easy for professionals involved to forget the very real human element of conveyancing but we have been particularly impressed by the professionalism of Birketts since that point and I think we can all admit that we have made mistakes at work when newly qualified. I have been reassured that Birketts took our complaint fully onboard and that they will take steps to ensure that this type of scenario doesn’t happen again. Their communication, updates and professionalism have all been superb to the extent that should we ever move house again, I would definitely use them! It takes a professional to be able to admit a mistake, remedy it and go above and beyond to provide us with a service that we were not even paying them for! Highly recommend!"