Frampton Dental Surgery 288 Park Lane, Frampton Cotterell, Bristol BS36 2BL

"Went today to see Rami to have a tooth removed and my new denture fitted. Got to say he made me feel at ease and talked all the way through what he was going to do. Very professional all round. Great team. Come on wales"

"Rami has taken the time to inform me concerning all aspects of my new ‘bridge’ replacement tooth, and allayed my fears, by his professionalism. He is very friendly and listens to my worries. In addition the dental nurses and people on reception are friendly and keen to help. Thank you all."

"I'm very happy with the work Rami carried out recently. I feel so pleased and more confident with the appearance of my teeth now that I've had a filling in a front tooth. It really is as good as new! I found the reception staff all cheerful, and Rami and his nurse very pleasant and professional."

"Had two fillings by Rami Hassan after explaining that dental treatment is not my favourite pastime. He was very kind and considerate and explained all the treatment that was being done. Also the dental nurse Jane was very supportive and kind. A pain-free experience."

"If I could leave 0 stars, I would. I had an appointment on Monday 3rd October for a filling with Federico Zanutto. I have no complaints in regards to him or the filling, however the dental assistant has damaged and cut my gums. During the procedure my mouth was numb so I didn’t feel any pain, however I could feel the dental nurse pushing the suction tube into the inside of my gum. As the numbing wore off I could feel a number of small cuts in my mouth, they became very painful as the week went on. By Thursday I could no longer eat solid foods so I decided to phone Frampton Dental to get some advice. The person on the phone was helpful and assured me they would pass it onto a manager. By Saturday the pain was unbearable, I was having to use numbing gel to talk and drink. Today (Monday 10th) the pain is nowhere near as severe, however it is still hurting to eat on occasion. I have emailed and had a conversation with Frampton Dental, however the lack of help I have received is shocking. I have had a week of unnecessary and unacceptable pain. As a result, I can confidently say I will never be returning to Frampton Dental. Edit as response: I would have had to have paid £40 for the appointment you booked me so the dentist could examine the damage caused by the assistant. This is after already paying over £100 for the initial exam and filling. I do not believe this is an appropriate resolution and I expressed this on the phone. I was not rude, the receptionist was over speaking me when I was trying to talk. You have not taken this seriously at all and have offered the bare minimum to help and have even asked that i pay for for the "help" you are offering. The fact Frampton dental is rated 2* is very telling of the service provided."