Autotec Bristol MOT Garage & Service Center (OPEN DURING LOCKDOWN) Lower Redland Road, Redland, Bristol BS6 6TB

"Would avoid if you could. Booked in for an MOT 6 weeks in advance, arrived on the morning to be told "Sorry we're too busy now"."

"I would thoroughly advise against using this garage. My personal experience with them has been horrendous. They performed an MOT on my car, which they failed. They failed the car on the breaks, licence plate light and stating the bonnet would not close. The only thing that was correct about this MOT was the fact the licence plate light did not work. I was immediately suspicious as I had my breaks replaced last year and also the fact that I very easily closed the bonnet of my car in front of them, by dropping it from less than 6 inches. Alarm bells also began to ring when they refused to tell me what was wrong with my breaks and said if I wanted to know I would have to pay them £60-100 an hour for diagnostics. They also failed to provided me with an invoice. I immediately called another reputable garage who performed the MOT and told me that there was nothing wrong with my breaks and bonnet and that all I needed was a new licence plate bulb which they kindly replaced. I informed Autotec of this and they produced a story stating their break machine was extremely sensitive which is why it picked up my breaks issue. (A story immediately proven false by the fact that the garage that did the second MOT stated that it was well within limit to pass). I have been back to the garage 5 times in the last 2 weeks trying to get an invoice from them. Each time I have been told to come the next day. This morning they provided an invoice that was incorrectly dated for payment. I have reported this garage to the DVSA as it is my firm belief that they were trying to charge me for work that was not needed. Having read through other reviews on this site, it appears that this is a common tactic of this garage. If anyone has had similar experiences, I would urge them to contact the DVSA to protect other potential customers."

"The worst service I have ever received from a garage. Booked in for an MOT which my car failed, was quoted £405 for the work which I thought was extortionate. Turns out it was as I got the work done elsewhere for £215. I had the car booked in for a retest but when I showed up to drop the car off, i'd been booked in for a week later, not the day I was told. My car had already been off the road for a week and was facing another week because of this mess up. Was told there was nothing they could do."

"Absolutely awful experience with this company. Originally had service and MOT booked on the same day. Two days before had to cancel the MOT due to sickness. Rescheduled for the following Saturday, had some plans booked and agreed with the staff member that the car could be kept there till the Monday morning, perfect! Had the service but no idea what I paid for, no invoice offered and wasn’t told anything about the car, was told I’d get it later by email. So paid my £150 or so. Arrived the following Saturday as arranged only to be told there and then the guy was off again and the MOT had to be cancelled. Still no invoice and no MOT. Left extremely unhappy and still no invoice. Will not use again."

"Took my car for an MOT here as it was convenient. Immediately regretted it - doubtful honesty - felt like the primary aim was to make money. Collected my car and took it to an official dealership garage - did a whole service, new MOT and replacement of parts for substantially less than the quote from here. Would definitely avoid."