London South East Colleges: Bromley Rookery Lane, Keston BR2 8HE

"Experience with Beauty and Hair department. I had a full body massage there the other week for the first time. I thought the lady that did my massage and lady on the front desk were very professional and the massage waa good. I wasn't as sure about one of the area's next to us: Sounded like the students were mucking around and not taking the session seriously, only when the lecturer was popping in. Definitely made this experience seem less relaxing. In regards to the salon, I haven't had my hair done. My appointment for cut and colour has been cancelled 3 times and I booked up the original appointment ages ago. I feel for the department, if exam details and changes are getting to them late, but it also isn't great for external people experiencing the college for the first time. I'm not retired and can't just change up appointment times at the drop of a hat. From my experience so far, I can't see me returning anytime soon. I like reliable services that don't let me down and this is not the experience I have had here (even my massage was reschduled before I came in). The massage wasn't bad so I've given this 2 stars, but on a service level, not good at all."

"AVOID their free study programs! I had an awful experience dealing with London South East College in terms of claiming my certification for attended course. And it is not just me - the whole group haven’t received anything from them upon the completion. It was a free 1-month business administration course, completed in August 2022. I have completed all the assignments needed and sent them to our teacher. From September till December I was chasing our teacher asking about the certificate, when will I get the one and she was telling that soon I should get it. After a while she simply said that she doesn’t work there anymore. In the end of January I have contacted college directly, explained them the situation, asked for help and asked them to resolve the issue. They promised to investigate. One month has passed, nothing has changed and they are just simply ignoring my emails. This caused me a lot of stress and held me back in persuing my career."

"Referral from Universal Credit: free Business Administration course. Approx Dates 17.06.22 - 14.07.22 I would only give this 1 star to Verna she was brilliant but the other part of the course was like the tutor Tracie didn't even want to be there! Until now the whole group has still not received our certificates even though as a group we have complained to the college. We had 2 teachers - Tracie Rowe and Verna Duncan."

"I've studied there for 3 years to improve my English.Bromley college was the best for me,IT helped me to have trust on me.For a foreigner ,to be addmited at an English College was a very important thing. I would like to be able to continue studying at this college..."

"I was transferred from Plumstead to Bromley and let me tell you I hate everything about it. First of all the toilets on the ground floor and second floor are dirty and smelly. Secondly, everyone is so unproachable. They have their own cliché groups. Thirdly, it's sooooo far away from where I live like 4 buses and around 2hours and 30 minutes. They have no space to seat at lunchtime except for the outside area which is always dirty. They were teaching us about hygiene while their front is dirty. Everything is sooo far away from the campus I can't even walk to the food area because it takes around 30 by walk and the lunch is only 1 hour."