Kay's Cabs 85 Craighall Road, Edinburgh EH6 4RR
About the Business
Kay's Cabs is a premier establishment and point of interest for travellers seeking reliable transportation options in the bustling city of Edinburgh. With a prime location at Platform 4 Newhaven Business Station on Craighall Road, our taxi stand and travel agency are ideally situated for easy access to all areas of the city and beyond.
At Kay's Cabs, we understand the importance of providing top-notch customer service and convenience for our passengers. Our taxis are always clean and well-maintained, ensuring a comfortable and safe ride for all. Whether you need a ride to the airport, a tour of the city, or simply a quick trip across town, our experienced drivers are ready and waiting to assist you.
In addition to our top-of-the-line taxi services, Kay's Cabs is also a full-service travel agency. Our team of knowledgeable agents can help you plan your next adventure, from booking flights and accommodations to arranging tours and activities at your destination. Whether you're travelling for business or pleasure, we're here to make your experience seamless and stress-free.
So if you're in need of reliable transportation or travel assistance in Edinburgh, look no further than Kay's Cabs. We're committed to providing exceptional service to all of our customers, and we look forward to helping you explore everything this vibrant city has to offer.
Location & Phone number
Platform 4 newhaven business station, 85 Craighall Rd, Edinburgh EH6 4RR, United Kingdom
Reviews
"They charge me £33 pounds for a cab from leith to the centre 2.2 miles... yes I never asked for a price up front but a 2 mile ride and when I tried to call the main number to speak to someone about this I got no answer. Very poor indeed but I will keep calling. I got another company return journey for £13!!!!"
"I phoned Kay's cabs to order a car for a simple local trip, they asked me to pay the full fare in advance which I did. I gave the operator my address which the operator clearly got. Few minutes later I received a text message saying that the driver would meet me in at a 'pickup spot' around the corner from me, which was not what was agreed, then I get a call from the driver telling me to come out, I was already outside my door so I said yes and he hung up, after a couple of minutes waiting ouside I get a text saying my ride had been 'cancelled'! I then rang Kay's again and the same operator tells me the driver was at my address but I wasn't there! He blatantly refused to listen to me saying the driver's 'map' showed him at my address which was impossible. To add injury to insult when I asked for a refund he told me they would refund the fare minus £5.10 'booking fee' for a service I never received! When I complained about this the operator hung up on me and was very rude during the whole exchange. I would never call them again even if it was the last cab company on earth. Avoid at all cost."
"Did get me a taxi to where I needed to go quickly. However, the driver wasn't friendly or helpful didn't drop me at precise location only near and took me a while after to find where I needed to go would have liked more help and local knowledge."
"Called on Friday and asked for an especially long transfer from Edinburgh to Manchester late the following night. Chris was only too happy and gladly picked me up on time and drove me all the way, 3.5hrs no problem. Highly recommend their great service. Thank you!"
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