Smyths Toys Superstores Lysander Road, Patchway, Bristol BS34 5TX

"Great staff and a huge range of toys. Radio blasts out a bit in some parts of the store."

"Marnie's excellent customer service made our granddaughter feel extra, extra special when she collected her Pokemon game. Thank-you"

"I love our trips to this store. Every time we visit I am so impressed with the customer service. This week I was browsing the push along trike section when a passing member of staff noticed and stopped what he was doing to offer to unlock the trike and take it down from the shelf to show me, without me even asking, everything that could be done to operate it in different ways. I hadn’t intended to buy one, but am now about to purchase. So impressed with the staff, thank you for your help, kindness and patience. My child has a mild form of cerebral palsy which can make shopping trips daunting, awkward and some times very miserable, thank you for making our day better :)"

"Compared to many places they have a good selection of Toys , of course you can not find every toy in the world in one place , but here there are lots and lots of Toys. Staff are very friendly and helpful. I can understand why people are frustrated with Smyths not answering every phone call , but staff are busy with serving the walk in customers. Prices aren't that cheap but again not that ex pensive when compared with the online prices."

"I was a bit disappointed in the store - it's literally a pile it high - sell it fast kind of place and not as big as I thought. There is a fair amount of choice in the toys, but not as good as other toy shops I've been too. The narrow aisles and high stacked shelves successfully remove any fun from the shop, and just make me want to quickly look around and get out fast. There are no demo areas or toys to try, which is a shame as toy shops should be fun... Otherwise we may as well shop on-line. The staff are helpful and the shelves are well stacked, but it gets crowded when it's busy and shopping here is a pretty joyless experience... It's literally like going to a supermarket. I doubt we'll come back as it's just far enough to make it not worthwhile - hopefully Smyth's will modernise the store as other shops are far more appealing."